Back of House / Manager

Our previous software had that space available and the employees knew it was all on one platform: time clock, policies, etc.. Please consider creating a space where we could upload our document so all employment related things could reside in one space. Thanks!

I would love to be able to schedule Ivy to respond during certain times. When we are open, my team should be the one to respond, but when we are closed, that's when we would like Ivy to take over. Almost like scheduling Ivy for a shift.

Adding the option when clocking in to have different options for what they are clocking in for at the time. Also, having actual clock in and out hours on reports instead of what hours their books are open for.

There should be a place to put notes near the in time and out time (and it should also show up on the time keeping report), so if a time has been changed, we can notate it for legal purposes.

We would love a way to leave a message for a coworker/manager about things that need to be addressed relating to the salon. Whether it be we need to order a product, communicate about a specific appointment or guest, or leave a note, it would be helpful to have a way to send a message within the system to specific employees that isn't a note on the books.

Our hourly employees are finding it hard to check how many hours they worked within a certain period of time. There is the report under "additional reports", but we do not want to turn on access to this because it will give them access to EVERYONE's hours/reports they don't need to see. I also know there is the option to schedule reports, but with having a large salon with a lot of employees, it's a little bit too much to add to our onboarding/termination procedures. There should be an easier way to check this, like through the "dashboard" screens, or even have a nice summary of employees' previous clock ins when they clock in

It would be much easier to change staff timings in their staff profile where i can set their specific timings and services OR if I have to do it through the chain library, let me select one staff member to update all of their services at once rather than having to go into each individual service and then type in their name (every single time for every single service) to update their timings

Please could all reports have the option to exclude self-employed staff?  I know we can do it on Financial Totals, but our weekly report to staff needs to exclude new self-employed staff member without me having to recalculate every item to exclude her figures to get the correct %s, i.e. on the Health Dash the %s for Client Visits, Average Ticket, Retail to Service, Utilisation and Rebooking need to exclude her. On the Staff Performance Tracker, I don't need her figures to appear. Are you able to change this?

In Vagaro we could auto draft each stylist's rent payment to the salon bank account each month, or weekly. They could choose which bank account to draft it from and have the option for a second form of payment like a credit card, if for some reason it doesn't go through. Huge help to salon owners.

I’d love to suggest adding a feature that lets us view employee activity based on their login. Being able to see who made changes (like canceling/moving appointments, editing breaks, or updating bookings) would really help us track down mistakes, improve accountability, and prevent any misuse of the system. As our team grows, having that visibility would make a big difference in keeping things running smoothly. Thanks so much for considering this!