Back of House / Manager

Our previous software had that space available and the employees knew it was all on one platform: time clock, policies, etc.. Please consider creating a space where we could upload our document so all employment related things could reside in one space. Thanks!

Unfortunately, it is currently only possible to define sales targets separately for either services or products. However, it would be very important for our internal commission system to also be able to set an overall sales target (service + product combined). This function would make it much easier for us to evaluate and track goals and make the performance overview more transparent for employees. I would be delighted if this feature could be added in the future. Thank you so much for your great work and continuous development!

I ask that you always have an up-to-date view of the overtime of employees! Target hours minus actual hours! Shouldn't be a problem?

It takes a lot of work to change the service hours of each individual stylist when changing the price category. It would be much smarter if separate service hours could be defined for a price line. Similar to employees. In this way, errors can be avoided and the process can be massively accelerated.

We have had multiple instances where an employee will forget to clock out and when they clock in the next day, reports will show that they worked 24 hours in one day. This is a major tracking/payroll issues if its not caught. If a stylist forgets to clock out on a Saturday and doesn't clock back in until Monday, it could show a ton of hours clocked. An error message, the time in red, something to alert to this would be so helpful. Obviously we catch it if we see something obvious but this also affects reports when we look at worked hours and utilization rates.

Create the ability to toggle off a "receptionist" to do any services vs. having to go through each staff manually and each service during integration/startup. Super tedious - especially for a large salon of 50+ employees.

Hi! I have a couple of requests that would help us greatly with our booth renters - First, I would love if services could also include a "send to business" option, that we could apply to certain services (for example, we carry conditioning treatments that our booth renters can use and receive a commission for, but the process of making sure the salon is getting paid for those is pretty complicated) Also, I would like for all of the reports to have an "exclude self employed" button, or just not include their sales at all (besides retail sales). It's created a lot of issues with our bookkeeping and it's hard to run a lot of the reports without seeing their sales. Thank you!!

It would be helpful for our academy to see when our students are logging in and setting up their account for the first time. It would make the first day/orientation a lot simpler if we know how prepared they are when they arrive/if they've set up their Phorest and have access to Phorest Go

Please add a setting to turn off the "clock in suggestion" when logging in for team members that are paid salary or on a commission scale that do not require a time clock