Multi-Branch Commission allows businesses to set and manage staff commission centrally in the Chain Library. Commission can be calculated for staff working in one or multiple branches, giving a single, business-wide view of commission and payroll earnings.

Owners create commission plans in the commission screen, now operating as business-level function, similar to access. Commission plans can be created in any branch and automatically associated with the branch a user is logged into. Steps to create a commission plan remains unchanged.

Multi-Branch Commission is secure with new access permissions under Commission access tree. These permissions allow owners to control who can manage or view commission across the business

Commission plans are assigned to any staff in the Staff Library using a new commission dropdown. The selected commission plan applies for the staff's sales across any or all locations they work in, ensuring consistent commission calculation regardless of branch.

In Payroll Reports, owners can generate a multi-branch payroll report using a new "calculate across all branches" setting. When enabled, payroll is calculated at a business-level . It combines retail and service sales across branches to apply the assigned commission plan from Staff Library. Wages, hours worked, days off, and tips are also summed across locations to provide a single, consolidated payroll view.

We've added an update to the Xero and QuickBooks integrations to give you more control over how taxes are handled.

On the Tax tab of the integration page, you can now choose one of the following options:

If you choose Separate line items, you’ll be able to map Phorest tax rates to specific ledger accounts, and you’ll need to select a Default Ledger Account.

If you choose Inline, you can map Phorest tax rates to your accounting platform’s tax rates, and you’ll need to select a Default Tax Rate.

The Inline option works the same way as in the previous version of the integration.

We’ve released an improved version of the Xero and QuickBooks integrations.

The new version resolves key issues and introduces enhancements to improve your accounting integration experience.

If you’ve been using the previous Xero or QuickBooks integration, you’ll need to re-authenticate your account in Phorest. Once reconnected, all existing mappings will be automatically migrated to the new version.

To enable the new integration, go to Manager > Integrations and select either Xero or QuickBooks. Then click Manage Integration > Manage Connection. You’ll be prompted to sign in to your Xero or QuickBooks account.

To ensure the integration works correctly, please follow the setup instructions here.

In this version, you’ll also find an option to easily check the sync status and resubmit journals when needed.

In addition to setting an auto log out time which would apply as default for your branch, you can now set an auto log out time that is specific to your device. Doing so, for example, enables Phorest users (who may be managers or owners) to relax auto log out requirements on their own personal home devices, so that they are not asked to log back in every time they leave their computer for a few minutes.

To set up an auto log out specific to your device, go to Manager > Settings > Point of Sale. Then toggle on 'Auto Log out Time Device Override'. Lastly, set the number of minutes you would like your device to auto log out after (set 0 if you would like Phorest not to auto log you out on your device).

Travel cards are a great way for your team to get a quick overview of a client’s history, including past services, product purchases, and notes, right before their appointment.

You can also manually add client notes and retail upsell!

Depending on your front-of-house setup, you can print these in two different formats:

This format is ideal if you want to see more information at once or print for multiple clients in bulk.

On the Appointments screen, click the Print button in the right-side menu and select Travel card.

Options: You can choose to print 1 client per page for a full history or 3 clients per page for a more condensed, paper-saving version.

Bulk Printing: Simply select all the clients you need for the morning or afternoon session and hit Print.

We’ve just made managing complex appointments much smoother. You can now link a Finishing Time directly to a service, allowing you to bridge the "gap" and create a complete start-to-finish booking in one go.

Instead of booking 'Color' and 'Blow-dry' as two separate line items, you can now offer a single, unified service like 'Full Head Highlights & Blow-dry'.

This feature allows you to define three distinct phases within a single service:

Service Time: The initial application (e.g., applying color).

Processing Time (The Gap): The "hidden" time where the client processes, freeing up your chair for another task.

Finishing Time: The final touch (e.g., the blow-dry or style) that completes the visit.

Setting it Up

To get started, head to Manager > Services, select a service, and input your desired durations in the Processing Time and Finish Time fields.

Custom Staff Durations: Need more flexibility? Under the Staff tab within a service, you can tailor these durations for individual team members—perfect for accommodating different experience levels or product requirements.

Multi-Location Management: If you manage a brand with multiple locations, simply update these settings in the Chain Library. Changes made there will sync across all your branches instantly.

Cleaner Calendar: Reduce clutter by grouping related tasks into one booking.

Accurate Availability: Phorest automatically calculates the gap, ensuring your calendar reflects when you are actually free to take another client.

Better Client Experience: Clients see one clear service name on their confirmation, making their booking journey feel professional and cohesive.

Users can now check if they are on the latest version of PhorestGo.

Click into 'Settings' in the side menu and into 'App Update'.

This information will show the user if they are on the latest version or of they require an update.

If a small update is required then the app will automatically restart.

If an full app update is required then if the user clicks 'Update now' they will be redirected to the App or Play store to complete the update.

The user will be returned to PhorestGo once the update is completed.

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Previously, there was x1 access level called My Performance - this gave access to My Numbers, My Goals and My Reviews.

We have broken that down into x3 independent access levels.

For example, a user can now have access to My Goals but not My Numbers.

As a default, if a user had access to My Performance then they will have access to My Numbers, My Goals and My Reviews. It will be for the manager/owner to decide to remove any access going forward.

Manager View will remain as it is - no changes.

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This is a feature available to all users.

We now show any client notes before adding any services on the appointment screen. The makes important information available exactly when you need it.