Changelog

Follow up on the latest improvements and updates.

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No more back-and-forth! When booking an appointment, you can now select multiple services (and packages) from within a category all at once.
• Quick add: Just click a service name to add it straight away.
• Multi-select: Use the checkboxes to pick several services or packages in one go.
• Save time: No need to dive back into the same category over and over.
This makes creating appointments faster, smoother, and way less click-heavy.
CleanShot 2025-09-11 at 16

new

Appointments

Clients

🧠 Smart Online Booking

Smart Booking helps you get more out of your calendar by reducing wasted gaps between appointments.
Instead of showing every possible slot, Smart Booking only offers times that
touch
:
  • the
    start of the day
  • the
    end of the day
  • an
    existing appointment
  • a
    break
This means clients can only book slots that fit neatly into your schedule.
image
Example of slots returned:
image
✅ Benefits
  • Better utilisation
    : Your calendar stays tighter and more efficient.
  • Less wasted space
    : Fewer “dead gaps” that can’t be filled.
---
⚖️ Trade-off
Because the system is more selective,
fewer slots
will be shown online for clients.
But those slots are
higher quality
and keep your schedule optimized.
This setting ensures that the staff member who applied the colour is still on-site when the development time finishes — even if they aren’t actively booked during that period.
Why is this useful?
• It allows for a smooth handover from assistant to educator or senior staff.
• The original staff member can be present for any follow-up checks once the colour has developed.
• It ensures the client’s experience is consistent and professional, with the right staff available at key moments.
This is particularly valuable when senior staff are working alongside assistants. With the setting enabled, clients always finish their service with the reassurance that the person responsible for their colour is there to check, hand over, or step in if needed.
CleanShot 2025-09-09 at 13

new

Appointments

Clients

Keep Your Client Records Complete

Never miss important client details again. With the new Incomplete Client Flag, your team will see a clear red flag on appointments whenever a client’s card is missing required information.
It’s simple: open the client’s profile, fill in the details you need, and once marked complete, the flag disappears. This ensures your database stays accurate and up to date—while giving staff an easy reminder to capture essential info at every visit.
🔧 To enable:
Go to Manager → Settings → Appointment Setup, scroll to the bottom, and toggle on Incomplete Client Flag, then save. (The feature is off by default until you choose to turn it on.)
CleanShot 2025-08-27 at 13
CleanShot 2025-08-27 at 13
Treatcard Feature Overview
This feature allows users to manage and redeem their treatcard points directly when adding products.
Users can:
  • View and Redeem Points: Access the Treatcard section to see available points and products.
  • Product Availability: Check which products can be redeemed based on their points balance, with unavailable items clearly marked.
  • Product Search & Selection: Search for products by code or barcode, add selected items to the basket, and proceed to checkout seamlessly.
  • User-Friendly Integration: Available from both the appointment and purchase screens, ensuring ease of use across different user scenarios.
Screenshot 2025-07-22 at 14
Screenshot 2025-07-22 at 14
Screenshot 2025-07-22 at 14
A new feature has been introduced to improve the Chat experience, allowing users to easily manage their messages.
'Unread' Button:
All users will now see a new button labeled ‘Unread’ in their Chat interface.
When you click the 'Unread' button, your chat feed will filter to show only messages that haven't been read.
Screenshot 2025-08-14 at 11
When creating an appointment from the client screen in PhorestGo, the app now provides a convenient way to see and select recent services.
Recent Services Display:
The app shows the last 3 services the client has availed in the past 6 months.
Only services from the same branch will be displayed.
Service Order:
Services are listed with the most recent at the top.
Selecting Services:
Click on any of the displayed services to add them to the appointment.
Service Details:
Courses will not appear in the list.
Packages will be displayed as individual services, not as a package name.
The date of each service will be shown next to it for easy reference.
This update makes it simpler to quickly recreate recent client appointments, improving efficiency and customer service.
Screenshot 2025-07-22 at 12
PhorestGo now supports multiple languages, allowing users to select their preferred language.
Here's how to change the language settings:
Access Settings:
Open the PhorestGo app and navigate to the Settings menu.
Select Language:
Go to Language.
Choose your preferred language from the list of available options.
IMG_2500
The PhorestGo app now allows users to control haptics, the gentle vibrations that provide feedback on certain actions. Here’s how to adjust the haptic settings:
Open Settings:
Navigate to the settings section within the PhorestGo app.
Adjust Haptics:
- Locate the haptics option in the settings menu.
- You can toggle the haptics on or off according to your preference.
IMG_2498
IMG_2499
Locate the Add Button:
  • If the client does not have a Treatcard, you'll see the 'Add Treatcard' button in their profile.
Generate the Treatcard:
  • Click on the 'Add Treatcard' button.
  • Choose to either let the Treatcard generator automatically create a new Treatcard for the client, or manually add one yourself.
This feature streamlines the process of managing Treatcards within client profiles.
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