Changelog

Follow up on the latest improvements and updates.

RSS

Got a client booking two (or more) services in one visit? Maybe a cut with one stylist and a colour with another? We just made it a lot smoother to pick a different staff member for each service in the same booking.
When you're building a multi-service booking, switching staff for the second (or third!) service no longer means backing out and starting over — you can just pick who you want, right there, for each service individually.
CleanShot 2026-09-01 at 17
Small change, but if you run multi-staff bookings often, it should shave a good few clicks (and a bit of frustration) off your day. 🙌
Got a stylist or practitioner who's fully booked through repeat clients and doesn't need the extra online traffic? You can now turn off online booking for a staff member on a specific service, without touching their qualification.
They'll still show up everywhere else — in-salon booking, the appointment planner, service qualification — just not as an online booking option for that service.
CleanShot 2026-08-26 at 18
Where to find it: Setup > Staff > [staff member] > Services — toggle Online Booking per service.
One thing to note: this only works if the service itself is available online. If online booking is switched off for the service overall, the per-staff toggle will show as disabled with a quick explainer, since a service-level setting always takes priority.
Previously, users with access to change prices in checkout could edit anything. We have introduced new permissions to provide better controls for businesses that want to restrict staff to be able to edit just service prices, and not retail, or vice versa.
Screenshot 2026-08-21 at 08

new

Back of House

Add New Brands

Phorest users no longer need to contact Phorest in order to add a new brand to their system. These can be added quickly and easily when creating or updating a product.
In a product detail screen, select the brand field. A list of brands appears, with the brands in use within the business segmented in the top section under 'Your Brands' and the Phorest global catalog of brands segmented underneath.
The user should first search for their new brand through the search bar at the top. If no results are found, a new '+ Add Brand' option appears in the bottom right. Select this and add your brand. Once one product has been assigned this brand, it will be available for re-use.
Not every stylist or provider should charge the same rate — and now your pricing can reflect that. Two updates just landed to make staff pricing more flexible and easier to manage:
💸 Set a different price per staff member, per service
You no longer have to rely on a branch price or a staff category price to vary what you charge — you can now set an individual price per staff member, per service. Whether it’s an advanced laser treatment with an expert practitioner or a standard cut with a junior team member - set it once, and it flows straight through to booking and checkout, and online!
📋 One view for every service a staff member offers
Previously, checking which services a staff member is qualified for — and their timing details — meant hopping between multiple screens. Now it's all in a single table:
✅ Qualified or not
⏱️ Service time
🌱 Development time
🏁 Finish time
CleanShot 2026-08-17 at 15
It's a much clearer way to see and manage staff pricing and scheduling in one place, without the back-and-forth.
Together, these updates mean less admin and pricing that actually reflects the skill and experience on your team. Head to your Staff settings to check it out — we'd love to hear what you think.
Geofencing Clock In/Out on Phorest Go enhances clocking hours on the mobile app, by bringing an invisible geofencing surrounding a branch, helping owners entrust their team is onsite and helping teams by reducing congestion at the front desk to clock hours onsite from their phones.
image
A quick start checklist to get it started:
  1. Go to Manager > Rosters > Enable Clock In/Out
  2. Go to Manager > Settings > Phorest Go
  3. Enable Geofencing
  4. Set preferred max distance (default is 50m/yd; minimum is 15m/yd)
  5. Set preference for offsite clock out. Allows staff to clock their finish time outside the radius and is recorded as offsite
  6. Go to Manager > Access > Phorest Go > Enable Clock In/Out permission
  7. Advise the team to check app stores for the latest version of Phorest Go.
  8. Phorest Go users can clock in in the side menu via Time Management > Clock In
  9. Phorest Go users will be prompted to allow location permissions on their first attempt. Precise location is preferred for best accuracy
  10. Teams clock in at start of shift and clock out at the end of shift, each working day. There is no automatics clock when inside the radius
Phorest Go users now can view a client's previous transaction in the Sles Transactions tab in the client card in the app.
Same as desktop, check any past transaction amounts, details specific to one client, and filterable by payment method.
sales trans gif
Searching for someone on a busy day used to mean scanning the columns by eye, or going out to their client card and back again.
Now you can search the diary itself. Click the search icon in the calendar header and type a client's name — or the last few digits of their phone number — and you'll see everyone booked in that day who matches.
Pick a result and we'll take you straight there: the appointment scrolls into view and its details open, ready for you to check them in, take payment or read their notes. The rest of the board fades back so your client stands out, and if they're in for more than one service that day, every one of them stays highlighted. Clear the search and the diary returns to normal.
CleanShot 2026-07-29 at 14
You can now use your device's voice-to-text feature to quickly add client and appointment notes in Phorest Go! Simply tap the microphone button in the note field to start recording - your voice is transcribed and appended directly to the note. No more typing lengthy notes on the go.
screen-20260724-100108-1784883657158-ezgif
Client phone and mobile numbers now display in the standard local format for your salon's country making them much easier to read at a glance.
CleanShot 2026-06-30 at 18
What's changed?
Instead of a raw string of digits, you'll see a familiar, country-appropriate format:
🇮🇪 Ireland
0872037773
|
087 203 7773
|
🇺🇸 United States
2125551234
|
(212) 555-1234
|
🇬🇧 United Kingdom
07911123456
|
07911 123456
|
🇩🇪 Germany
01511234567
|
0151 1234567
|
---
Where will I see this?
Formatted phone numbers now appear in:
  • 📅
    Calendar appointment tiles
  • 💬
    Appointment builder/editor
  • 👤
    Waitlist
  • 📋
    Appointment Planner
Good to know
  • Formatting is display-only
    numbers are stored exactly as entered. When editing a client's number, you'll see the raw digits.
  • No data is changed
    we're only changing how numbers
    look
    , not how they're stored.
  • Unrecognised numbers display as-is
    if a number doesn't match your country's format, it shows exactly as stored. No partial formatting or missing digits.
  • Saving stays flexible
    you won't be blocked from saving a number just because it doesn't match a country format pattern. Any number ≥9 digits saves without issue.
---
Why we built this
This one came straight from your feedback. Several customers told us that unformatted number strings were hard to read — especially when scanning a busy diary or making quick calls.
>
"Please add dashes in the phone numbers! When your developers get older they will understand when their eyes are hurting from trying to see the number clearly."
>
We heard you.
Load More