Back of House / Manager

PLEASE! This would be so helpful to remind us when it's our employees anniversary of them starting and their birthdays. Even a weekly email with what's coming up that week would be wonderful but if it popped up on the app each day as a reminder that would be fantastic.

I would love the ability to have a separate client card for a child than their parent that is linked some other way than the phone number. I have a few teenage clients who want to receive their own notifications, however when it's time to checkout their parent's tell me to charge the card on their own file. I wish there was some way to signify that parent will pay for child and the card linked together.

When an appointment is cancelled that does not have a deposit, we have to close out a service in the register for the fee

We should be able to charge NO SHOW FEES regardless of if a guest has booked online or made a deposit. We schedule 90% of appointments in house when we rebook them for future reservations. If they don’t show up, I am unable to charge them because of that.

Can you add waitlist to Phorest go as not available currently.

It would make sense if when a product is being returned we have the option to "return to inventory" Not used or remove from inventory "used"

I find it frustrating to be in one mode, for instance, client lookup, and needing to check something in another mode, and in doing so, losing what work I had been doing.

We’ve noticed that when we charge a client a No Show Fee, the stylist does not receive commission. Since the stylist’s time was still blocked out and lost due to the no-show, we feel they should receive commission on that fee, just as they would if the client had actually come in. It would be very helpful if No Show Fees could be set up to allocate commission to the scheduled stylist