Back of House / Manager

Can the system be updated to provide easier tracking of gift cards when they are redeemed? Currently, the sales records show that a gift card was used, but they do not clearly display the gift card number or reference code associated with the transaction. Having the gift card number visible in sales reports and transaction history would make it much easier to track gift card usage, investigate discrepancies, verify balances, and audit transactions when needed. This would save time for businesses and improve accountability when managing gift card sales and redemptions. A more detailed gift card tracking system would be a valuable enhancement for reporting and day-to-day operations.

There should be a way to add a minimum purchase amount in order to receive a referral bonus. Bonus would be added at checkout if they spent $XX amount.

Add the option to delete a gift card number from the system or remove a client from the card serial number. We want to reuse gift cards after they’ve been turned in for use so we aren’t throwing out perfectly good gift cards.

Currently, only U.S.-based suppliers are available for custom plastic gift cards, which makes it very expensive for Canadian salons due to exchange rates, shipping, and duties. It would be extremely helpful to have a Canadian supplier option to reduce costs and make custom cards more accessible for Canadian businesses.

Given you can create a note for a voucher it would be helpful if the notes showed on the voucher page in the managers section. We describe packages etc so much easier to determine what we are booking with the voucher.

Gift Card Vouchers

There should be the option to limit the amount of discount that is given. E.g. if a code is 15% the max. discount is gives to be £20.

It would be great to have the ability to attach terms and conditions to the redemption of Gift Vouchers. For example, unable to redeem in the during periods like December, especially if adding value to vouchers during Black Friday.

Make it possible to email online vouchers that show the client the remaining balance as well as the original purchase balance. It is misleading to the client when it only shows the original purchase amount.

There seems to be no way to do this currently. Further, I'd like to be able to actually see the content of emails that have gone out to clients (in general) shown in their comms log; not just that it was 'marketing' and an 'email'. I need a lot more info than this.