Desktop Appointment Diary

Please let us text clients from the desktop, that way the front isnt having to look at their phones all the time! Looks very unprofessional to clients coming in :/

There needs to be an option to set how many hours of massage therapists can do per day - our team work 12 hour shifts and we then have to call clients to cancel if they book online if that therapists is already at their max massage for the day.

when you pull up a client on the appointment screen, you cannot see any client/appointment notes until after they've been booked in. I can't see any special instructions until after and this seems to defeat the purpose of having the notes?? Please have it always visible, whether they are booked in or not.

When using phorest it used to lock the screen every 5 minutes after no use. That needs to be back.

tells you how many weeks between last appointments when rebooking client would make things a lot easier than having to go look back on client card

An option to email a client all of their future appointments when you go into their client card would be amazing!

When booking a client, there should be a "Urgent note" option. We have clients in our system with no credit cards in the system, or they are frequently no showing. Or the credit card we do have has no funds. having a pop up note would be helpful. otherwise client notes are not seen or read until after the service is booked. Should be easier.

If they don't have the other clients information then they need to book both under their name and made aware that they are responsible for the cancellation policy for both bookings.

We get a lot of wedding parties coming through, booked as a group under one client's name. It would be really helpful if there was a way to individually check in each of the client's appointments. For example, lets say there are three blowdries booked in at the same time, and two blowdries booked in after. The first three ladies have arrived, but not the following two. Instead of saying that they are all present, if we could show that only the first three are here.