Desktop Appointment Diary

when a guest rescheduled their appointment, they should get another text notification of their new rescheduled appointment. I have had several people call because they’re confirming that the appointment was changed. That is something that absolutely should be available phorest users!

With the Christmas season coming it would be amazing if we can send a link via text message to take a deposit for bookings.

Any client notes should pop up before the appointment is booked in case the client needs extra timing or certain things booked. It only shows up after the appointment is booked, it should prompt the notes as you have their client card on the appointment builder.

The calendar pops up with Sunday the first day of the week, and other screens Monday. FIX IT! Consistency. Sunday is the first day of the week. Look it up. How many times do we have to ask? Marc Jazz Hair Studio 613-966-4670

This was on old system and it worked, doesn't show up until you cash them out on new system, very unprofessional when you ask for the full amount of money for their bill and they have to remind you that they have money in their account

We need to be able to use the waiting list for colour appointments that are on our system as packages. Our waiting list doesn't allow us to do this at the moment, which is causing confusion over what clients are actually waiting on. Can we get packages added ASAP please!

Clients uncomfortable giving card details over phone, allows them to be sent a secure link to pay deposit online when booking about on the phone.

have a notepad available that we can leave daily notes about the current day so if we need to go look back at a certain day we can view the notepad from that day. Quick easy with out having to run reports or do searches. Example, what the weather was like, how many call outs, who rescheduled, really anything that we want to make noted for current day

We are facing many times duplicate bookings cuz the client not using correctly the rescheduling feature, simply they are just rebooking the same appointment and the main appointment spot getting loose. It would be great if salons can set their own preferences how many days from the 1st active booking the client can’t rebook the same service. It could help to avoid duplicate bookings.

Please could an icon be added that indicates a problem client (or an alert that indicates on booking a problem) I appreciate this can added to notes but an indicator would be useful. Thanks.