Reminder texts need the day
T
Tamara Giggins
Reminder texts include the date but not the day, clients get confused on what day would be easier for clients and say no shows by changing it to Thursday 26th June at 9am. So it’s very clear this update needs to happen asap
L
Lesley Mitchell
100% agree. Just had another client not show as she was sure her appointment was tomorrow, even tho she read today's date. She normally comes on Fridays, but this booking was for Thursday this time, so she read the reminder and still thought it was for tomorrow! Grrr! If it had the day of the week, it would prompt them to query this with us or arrive on the right day.
T
Tamara Giggins
Can we also add who they are having as there stylist!
K
Kay Cooper
This would be great. My clients turn up on the wrong day too!
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Terri Horch
YES Please!
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Leah Marshall
👍🏻 agree, some people come in the day before.
K
Kimberly Panton
I agree!
D
Dawn DuDeVoire-Wood
Agree
A
Angela Bartlett
yes, I agree. This has been a request from clients for a long time now in our clinic.