Desktop Client Card

Having a way to adjust the price for each client that requires a specific rate whether it be lower or higher than the base price.

Please create the ability to add service times, per service, under individual guest profiles, so that no matter whom the guest is booked with their individualized timing will be implemented.

The prompt to tell you a client has a deposit on file {taken in cash or by phone} seems to be gone , why? this prompt is needed as when desk is busy at checkout this can be missed , especially when it has always come up for the last 15 /16 years we have been using it ! very frustrating to take things away that are working fine when doing an update, can I have this back please.

Would appreciate 4 Digits SPACE 3 Digits SPACE 3 Digits (Easier to read) e.g. 0000 000 000

When I go to a client file I like to see and know everything about that client. For example if a client has left a review I wold like it to be seen in their client file without having to go through marketing and reviews. If this was actioned it would mean if someone calls to make an appointment with us our staff can say " I can see you left a review Iast month - thank you" or let's say they have left a bad review or weren't happy I can say "I see you left a review and weren't happy with X and we would like to work with you and resolve that on your next visit". Basically we would prefer a whole client picture not part of it. Rebecca

As a salon owner I want to be able to easily see what clients have been referred to the salon by each client. This helps me verify their referral reward easily and also gives a clear view of how valuable the client is to the salon.

Sometimes a client may need to cancel all future appointments would be much easier to also to be able to cancel in service history have an x to cancel rather than have to find every appointment in diary

Have a specific box for special timing per client. If there is anything typed into this box, have it be a pop up when you make a client appointment

No shows need to be adjusted. Currently it is marking every individual service on an appointment as a no show (ex: a guest scheduled a highlight and haircut, it is marking that as 2 no shows instead of 1). This is not accurate and we are having to make note of no shows somewhere else.