Desktop Client Card

I don't like that i can't see immediately the past and future appoints on one screen like before.

The prompt to tell you a client has a deposit on file {taken in cash or by phone} seems to be gone , why? this prompt is needed as when desk is busy at checkout this can be missed , especially when it has always come up for the last 15 /16 years we have been using it ! very frustrating to take things away that are working fine when doing an update, can I have this back please.

We strive to create an inclusive, respectful and welcoming environment for every guest. Including preferred pronouns on our client intake cards rather than asking for gender should be the standard. This would better reflect our values of professionalism, care and modern industry standards.

When I go to a client file I like to see and know everything about that client. For example if a client has left a review I wold like it to be seen in their client file without having to go through marketing and reviews. If this was actioned it would mean if someone calls to make an appointment with us our staff can say " I can see you left a review Iast month - thank you" or let's say they have left a bad review or weren't happy I can say "I see you left a review and weren't happy with X and we would like to work with you and resolve that on your next visit". Basically we would prefer a whole client picture not part of it. Rebecca

A lot of our client love to pre book their appointments. And sometimes adjustments need to be made, resulting in needing to cxl the existing appts. The set up now we need to wright down all appts, go to those days and cancel the appt. It would be faster and more streamline if when we pulled up the appt history where it shows all furture appts the was also an option the cxl from the page. Just a little X next to each to delete from there. please and thank you.

Sometimes a client may need to cancel all future appointments would be much easier to also to be able to cancel in service history have an x to cancel rather than have to find every appointment in diary

desperately need to print colour notes without the last years appointment history - such a waste of paper!!!