Desktop Client Card

often clients want us to email them their future appointments. I know there is an option to print future appointments but its a waste of paper and rather more time consuming than to just be able to take a screenshot and attach it to an email.

We'd love to be able to see who booked something and at what time. Ideally also to be able to see if it was booked online so we can better be able to charge a guest who cancels within our cancellation period for the benefit of our stylists. These seem like very basic things that should be in the system. Thanks!

It takes too much time to book several different hair services (or other services in same category) for the same client at one appointment when booking. You have to click one then go back to choose another service each time. Be much easier and faster if you could choose more than one service under each category when needed. Is this possible? For example, cut, color, glaze… you have to go back into category and find each one separately instead of being able to click each one at one time then book it.

Client notes box needs to be bigger so notes can be read more easily quickly its too fiddly trying to scroll up and down trying to find the note you need

When I go to a client file I like to see and know everything about that client. For example if a client has left a review I wold like it to be seen in their client file without having to go through marketing and reviews. If this was actioned it would mean if someone calls to make an appointment with us our staff can say " I can see you left a review Iast month - thank you" or let's say they have left a bad review or weren't happy I can say "I see you left a review and weren't happy with X and we would like to work with you and resolve that on your next visit". Basically we would prefer a whole client picture not part of it. Rebecca

A lot of our client love to pre book their appointments. And sometimes adjustments need to be made, resulting in needing to cxl the existing appts. The set up now we need to wright down all appts, go to those days and cancel the appt. It would be faster and more streamline if when we pulled up the appt history where it shows all furture appts the was also an option the cxl from the page. Just a little X next to each to delete from there. please and thank you.

Sometimes a client may need to cancel all future appointments would be much easier to also to be able to cancel in service history have an x to cancel rather than have to find every appointment in diary

Upload before/after photos in client card on desktop version.