Desktop Client Card

It would be helpful if clients could upload their own pictures to their client card. This could make it easier for providers to recognize returning clients and personalize the experience.

Text client directly from client card

It would be great to have the ability to record any incidents/accidents within the salon on Phorest, against a client or in general, and also have the ability to run some reports on same to identify trends, etc. Please could you consider adding?

We need prompts when adding an appointment, to pop up with important notes or info about that client. When adding an appointment and entering guest name a prompt should come up immediately to let our front desk, or anyone scheduling an appointment from our desktop or app, to know a specific bit of info. For instance, if guest needs a deposit every time they book, or if they require special timing for their service regardless of who they are booking with. Some guests may ask for a privacy screen as they have religious reasons and we would need to know at time of booking. Or some guests should not be booked with certain stylists (per stylist request) and a pop up would help front desk tremendously.

I'd love the ability to check a box that makes client notes pop up in various situations. (like checking out directly from the calendar screen, client search screen, etc.) so that it's not required to open the client/appointment card every single time i want to see a yellow highlighted message. more urgency

Can the color of the highlighted notes be in a different color than yellow? It tends to blend in and this is where we want to be alerted for special notes that need attention

A lot of our client love to pre book their appointments. And sometimes adjustments need to be made, resulting in needing to cxl the existing appts. The set up now we need to wright down all appts, go to those days and cancel the appt. It would be faster and more streamline if when we pulled up the appt history where it shows all furture appts the was also an option the cxl from the page. Just a little X next to each to delete from there. please and thank you.

I have noticed a ton of votes for getting client specific timing. We may need 45 minutes for most clients, but have that one or two clients who take more or less. We should have the option to customize timing for specific clients. I see this question has been asked before and voted on consistently. This has also been asked about pricing. This should be a basic function of salon software. When can we expect to see it.

Instead of banning a client we can just remove them from being able to book online. This is good for clients who have special timing for their services