Phorest Finland

As a development proposal, a feature where the customer could add additional services or other services to the reservation after booking. For example, the “Booking details” link in the confirmation message received by the customer could redirect you to the booking information, where there would be a new button: “Book more services”. Through this, the customer could add additional services or new services directly to the original main service (to start either before or after).

The transfer of currently unused member benefits is determined at the corporate level, in which case the regulation applies to all memberships. The aim would be to define a regulation by membership, so that unused benefits in some of the memberships would be carried over to the next period and in some would expire at the end of the period.

We would like the new monthly membership to have our own email base with which to market the service:)!

It would be good to have the option to choose from the settings at which point the marketing consent inquiry is asked: at the time of customer creation, at check-in, at checkout or at the actual checkout stage. At present, the survey may be displayed too early, in which case it may not be natural to ask the customer for marketing permission. With the choice of time, the company could better adapt the survey to its own customer path.

It would be good if you could set a discount only for certain products or exclude products from the promotion.

Some services require a longer notice period than others so that, for example, the necessary arrangements can be made before the appointment begins. It would be good if the “Minimum notice period” regulation could be set on a service-by-service basis, or the booking time for an individual service could be limited in some other way.

It would be good if, in addition to the existing service and product awards, customers could also be given discounts on products in percent or euros.

Now additional services are linked to the service from the service information. It would be more efficient if this were the other way around, that is, from the data of the additional service, you could determine which of all the services it is combined with. In this case, the additional service could also be quickly combined with an entire category at once.

It would be a good idea to have a report in the system that shows only product sales totals broken down by payment method (debit card, credit card, cash and gift card), such as the Total Sales Report. This would make it easier to reconcile product sales and submit data to the books.

The development idea for memberships is the possibility of eliminating or skipping one monthly fee altogether if desired, so that the customer gets the benefits.