Phorest Finland

It would be useful if you could set the same setting for gift cards sold on the spot as for products in multi-account situations. In this case, it would be possible to choose whether the funds from the payment would be directed to the account of the company or to the account of the self-employed person. Currently, if a self-employed person sells a gift card on the spot, the funds go into his account.

Hi, We’d like to share feedback regarding the need for simple discount codes within the booking flow in Phorest Salon Software. At the moment, there is no straightforward way to offer customers a simple “enter code → receive discount” experience during booking. This is a significant limitation, especially for modern marketing use cases. Key issue: * No simple, flexible discount code system directly in the booking flow * Existing alternatives (e.g. gift cards) are more complex and add friction * This makes campaigns harder to execute and reduces conversion Why this matters: Discount codes are essential for: * influencer collaborations * referral campaigns * paid advertising (Meta, Google, etc.) * time-limited promotions Customers are already familiar with entering a code at checkout. When this option is missing, it creates unnecessary friction and limits campaign effectiveness. Suggested solution: Introduce a simple and flexible discount code system that: * allows customers to enter a code during booking * applies the benefit instantly (e.g. fixed amount or percentage discount) * works seamlessly on mobile Recommended features: * ability to create multiple codes * rules for usage (valid dates, specific services, first-time customers, etc.) * usage limits (e.g. per customer or total redemptions) * basic tracking and reporting (code usage, revenue impact) Benefits: * higher conversion rates in campaigns * easier and clearer communication to customers * better tracking of marketing performance * reduced friction compared to alternative solutions This feature would significantly improve the effectiveness of marketing efforts and align the booking experience with common user expectations. Best regards, Jussi Float Studio

The service prices set per customer are not currently displayed in the service list of the online appointment, but only during the confirmation phase of the appointment. It would be good if the customised price set for the customer was displayed immediately in the list of services before selecting the service, or alternatively that the price of the service should have an indication of “Alk.”

It would be useful if the customer categories of several customers could be edited at the same time, at the moment the changes must be made individually to the client card of each client. Mass editing would streamline the management of customer data, especially in situations where there are many customers to update.

It would be a good idea to mark both a working day and a holiday on the same day in the calendar, or to add personal expenditure as a third option. When personal spending can be on the same day as the working day. So far I have only used the calendar in the reservation system, but now after going to phorest I have to turn on some other calendar in addition :(

Beauticians have their own serial treatments button on the front page of the appointment, I think it would be good to have a button for packages- it would also be good to have a separate button because then customers would be able to find ready-made packages there more easily.

Currently, treatment instructions can only be sent automatically. It would be useful to add the ability to send instructions also manually on a per-visit basis. In this way, for certain services, it would be possible to assess separately at each visit whether instructions are sent to the customer or not.

The system should have the option to remove the author selection from the online booking, in which case the customer would not get a specific factor selected, but all bookings would be made automatically by the system according to the “Anyone” option.

Possibility to assign different prices for services depending on the time. For example, a separate price could be set for the service for evening runs as well as weekends. This would allow for more flexible pricing and make it easier, for example, to manage surcharges for evening and weekend work directly within the system.

In our clinic, customers like to buy a gift card directly for a service, rather than for an open amount! This would be a great addition to getting electronic gift cards!