Phorest Finland

For example, it would be good to receive an email notification of new leads so that they do not go unnoticed.

When I create a service, it would be pretty important to be able to give it a duration of 0min as well. Some of our services are additional services that do not take more time, but bring additional income. When you have 1min to choose from, it confuses the entire calendar. We've ended up rather putting in that straight 15min duration because the calendar stays better on its schedule that way. We now remove it ourselves 15min if we want from certain services after a customer has booked, but it's pretty unintelligent to have to observe this.

Shopify integration that automatically updates your online store and Phorest inventory levels.

It would be great to have additional services open directly to the customer in the online booking process. Now, after selecting a service, only a new category view opens for the customer, where you have to press the category name to see the additional services included in it, and not all customers understand how to do this. If all additional services were displayed automatically, this would make it easier to select them.

I wish Phorest would revamp its look to be more serene and clear. A tip could be taken from Timma's appearance, for example. There are a lot of things in the system and sometimes I feel uneasy about it all. Really good features, not that, but this color gamut and bundle button here and there sometimes makes you want to close the whole app for a while. In the hope of a reform of the whole system, or at least so that each office could modify the view as it pleases. And this is where I mean the view for ourselves, not for the customers.

It would be good to be able to manage commissions through the Chain Directory, in which case the commission can be calculated to the author on all sales of the company, and not just on a per-site basis.

I know that in other booking systems, the fact that when a customer makes an appointment for a facial treatment, the program offers additional services (e.g. eyelash and eyebrow treatments, nail polishes, etc.). This feature is also included in Phorest, so you could easily increase sales.

We currently have nine locations and a centralized appointment booking. A total of about 140 professionals, which means that our customer service does not naturally remember the knowledge of all the services of all professionals when there are more than 100 services available. We now have to use our customer view when we make an appointment for the client, because it finds the easiest time. It would be nice if you got such a feature into the system itself, that you can select a service and it will directly show you where the next free time is. And of course we need it so that it shows all the offices. now we have to scroll through all the offices (like our client) and it really prolongs the process of making an appointment. we might go with one client for more than 10 minutes to find him free time if we talk about a service where the lists are full for 3-4 weeks..

We would miss the week numbering in the shift planning calendar.

The forecast feature was a great addition, warm thanks for that! It would be great if the owner could create movement goals for the team from the same point, so that everyone could track its success in real time, and possibly bring in additional contributions to achieve the goal.