Desktop Purchase Screen

this 100% needed for front desk!! to ensure a smoother transition at the front desk for phone bookings and to minimize appointment booking times on the phone, you can send clients a text message link with there appointment details, This link requires them to enter their information, add a credit card on file (if necessary)for DEPOSITS, and agree to your cancellation policy to finalize the booking. *** If a client does not complete the appointment booking within the specified time frame, the appointment will be automatically canceled by the system.

Currently when a client tries out a product and decides to return it, after the refund process the system automatically adds the product back to the stock count. We cannot sell used products, so this is highly inconvenient to manually change our stock numbers every time a product is returned. Adding an option to turn on/off the automatic addition of refunded products to the system like other competing salon softwares.

It would be great if there was an option(button) next to future appointments to send a text with the appoitment information. This would save a lot of phone calls, and allow us to send additional reminders when necessary or when clients change an appointment.

It would be helpful to have a gift card balance indicator on the pay screen similar to the account/course/treatcard buttons that are currently displayed. It would aid in a better clients experience.

When a client makes a repeat product purchase it is often put under another therapists name, even though they weren't the one to have recommended/sold the product initially. This makes therapist commissions inaccurate, as therapists are being incorrectly paid for sales which are not actually theirs. Currently, the only way around this is to regularly check through every single individually sale at the end of the week, to make sure all product sales have been assigned to the therapist that originally recommended the product. It's very frustrating and extremely time consuming. Please Phorest, change the software so that when a product is scanned, it automatically puts the sale under the therapist that originally sold the product.

Please can we have a deposit refund button at point of sale. The current system of having to go back into the appointment, delete the service to refund the despot and then re add the service to check out is so backward! We are accidentally refunding clients because of this process

it would be so helpful if you could move the payment panel when taking the bill client want a verbal breakdown once their card is in situ, in order to recap on each team members part of the bill and you then need to cancel the transaction to see the various team members.

After check-out, when the screen pops up to re-book, show service history information. This would make it easier to calculate "how long was it since my last appointment?" and "what did we do the time before this one?".

We have many "add on" services, that would be great if we could add to a ticket without time being added

A guest may be booked in for a particular service, but when they arrive at the salon they may have a different service performed. Currently, we have to change the appointment in the appointment book screen to reflect the changes (upgrades/changes/downgrades) before we can pay the appointment. Could we please have the ability to make the changes in the pay screen, and in turn this then update the appointment book to reflect what has actually been charged for. If the stylists forget to change the appointment before paying we get left with appointments that are checked in but never appearing as paid.