Very disappointing not to be able to change the template for the care instructions email that goes to our client after their treatment. The template is very cold without any personality and the business should be able to put their own tone and touch to this very important email. According to the support team, this has been asked often so I'm hoping this can be looked at immediately. Something along the lines of "Thank you for visiting us today, it was so lovely looking after you. In order to maintain the results from your (insert treatment) please read the following aftercare instructions. We look forward to your next visit with us"