PhorestPay

Hey! We really need a deposit link set up asap. We are having to call over 100 clients a week to take deposits over the phone. It’s taking around 5 hours per day and I am loosing profit with all the extra resource hours. It’s having a huge negative impact and no shows have increased without manually calling to get deposits

We took a payment for a client in cash, who then wanted to have a refund on the card, this wasn't possible with the current set up. We would like this feature added. The functionality appears to be there but it isn't working.

It would be much easier to select "Save Card Info" for the few clients who do want their card saved, than turning it off for EVERY guest EVERY time because they don't want to be saved. Why is this option automatically turned on without the option to automatically turn it off??

We have enabled deposits for our online booking for new clients, as well as clients who have no showed in the past. I just got off the phone with customer support about having to cancel an appointment that had paid a deposit through online booking in advance, and they mentioned the fee is retained by the business and not disbursed onto the employee's commision/paycheck, this should be resolved to ensure both our stylist and business retain a portion of the cancellation charge. Otherwise we will have to refund the deposit that was paid in advance and create a new ticket for the cancelled service.

Germany is already planning to abolish the receipt requirement. https://www.handelsblatt.com/dpa/koalition-will-bonpflicht-abschaffen/30290890.html Given the huge amount of support for cash receipt printers, I think it would make sense to charge a fee for every transaction that is then to be printed out. This fee could benefit Phorest Support and/or the salon. There are already similar regulations for the provision of plastic bags, and we also take part of the revenue from card payments.

A membership option to give client opportunity to get their facial every month at discounted price, payments can be taken every month automatically.

We ran into an issue where our wifi went out and we were trying to save guests cards on file in order to run once the wifi was fixed, but it is forcing us to use the terminal to save the card on file. We weren't able to connect the terminal to our hotspot, and it was just frustrating that we can't manually type it in.

The skip option should be the same as the amount options. Also the blue writing on black background is very hard to see and read for alot of clients

automatically deduct tax percentage in an account held in phorest or sent to a savings account paired with the file.