PhorestPay

Can an option for clients to add a custom tip before payment be added to card screen

iS there anyway we can add receptionists on the card machine for a tip option without having to put a service in their column

We have noticed on our system that when a client buys products, the tip percentage presented on the screen for the client provides 20% of the total cost of service + products. The tip should only be taking a percentage of the service please and thank you!

We have accidentally checked clients in and out on a rebooked appointment in the future. there should be a pop up message if the client is checked in on a future date to warn the user from checking out that future appointment.

Is there any way to remove the 5% service fee on the card machine, or at least set it to default off?

I just realized that when we charge clients a late cancel or no show fee, the staff member does not receive their commission for that service because the service was not completed. I need that changed as the staff member is the one being inconvenienced by the cancellation and deserves their commission!

It would be helpful to have the option to send a payment link. Some clients don't like booking online & cannot alway call out card number when on the phone.

This feature will really help improve jobs of salon owners that don't have a receptionist. Sometime clients prefer to call and enquire about services over the phone first. In order to secure the appointment I would love to send them just a link to secure the appointment with a deposit

The efpos machine has the correct surcharge for the client set for our business, BUT PHOREST DOES NOT ALLOW the surcharge to be exact percentage which is causing a nightmare at the sales screen for us so we can balance each transaction perfectly. Phorest system rounds up and we cannot charge the client the rounded up fee because that would be ' profiteering' . The only thing that ends up perfect is efptos transaction at a set 20c but when i client uses Visa, Mastercard, or Amex they are percentage based. Come on techs you can fix this to be the exact percentage we set it to. This is a world wide issue not just Australia or my little business.

Need to be able to create an open invoice that can be stored in the clients file to be paid later. eg making an invoice today with skin care products to be paid for tomorrow with the click of a button.