PhorestPay

It would be helpful to have the option to send a payment link. Some clients don't like booking online & cannot alway call out card number when on the phone.

Be able to send a payment link. Every modern and up to date system has one. It would be so helpful to clients and us!

Forcing the deposit to be on the individual services, as opposed to the package, does not provide a clean client experience. This is because the business does not require deposits for individual services -- they only require a card on file to book the appointment. However, since their packages range from $400 - $700, they DO want a deposit on the package itself, and the packages only. However, those services that are in the package can be booked a la carte if the client wishes. For example, let's say a client wants to book an individual service not in the package, a 30 Minute Reflexology Massage for example. Because the business does not require deposits for individual services, they would just need to leave a card on file. Next time, let's say this same client wants to book one of the services that happens to be in one of the packages, a 60 Minute Body Wrap, a la carte. Suddenly, they're required to put down a 25% deposit (or whatever number the business would require), because the business has to put the deposit on the service rather than on just the package itself.

Sometimes clients arent in a position to call out their card number over the phone. A link by sms or email to pay a deposit would be a great help.

It would be great if Strip could work with Phorest to introduce a an option for clients to pay in instalments like clear pay, klarna etc

Allow to email customer and print spa copy . Option to print only one receipt !

If we could just edit the service or a partial amount before end of day and it wouldn't charge the full amount, but just the edited amount. Sometimes you catch a mistake right after hitting PAY. Doing a complete refund would not be the answer.

You need a better way of getting credit card deposits on phorest pay. We get too many chargebacks dispite sending all evidence of the treatment including signed consultations, receipts. It's cosing the business too much money.

I just realized that when we charge clients a late cancel or no show fee, the staff member does not receive their commission for that service because the service was not completed. I need that changed as the staff member is the one being inconvenienced by the cancellation and deserves their commission!