PhorestPay

Things are going great with PhorestTips except I have one issue. In order to qualify for the tax credit we need to: "Tip income from beauty or wellness services must exceed 15% of gross receipts for those services in a calendar year." The issue is I have no way to see the value of the services on tip transactions vs how much was tipped. Example = In the last week we sold $xx,xxx.00 in services and collected $x,xxx.00 in PhorestTips about 11.8%. The issue is some customers might be tipping using another method (cash or Venmo) so using total service isn't accurate. We need to know the total services sold for PhorestTips transactions only. I'd also like to see if the customer is choosing to pay the 5% processing fee or if that is coming out of the Stylist. Can we please put in this feature request?

to be able to text or email link payments to clients instead of taking card payments over the phone

Please could you bring in payment links so guests don't have to call to pay deposits! Would make booking easier, faster and increase revenue!

Integration with a 3rd party finance company such as kalarna so client can pay in 3

My prior system allows for receipts to be sent by SMS/Text option. My patients of 9 years are used to this receipt method. My patients do not want receipts going to their email. This option would be much appreciated and helpful as we try to be paperless.

If the service the client is receiving is not what they booked for, you have to be very careful when changing the service. If you delete the line item that has the deposit attached to it, the deposit will essentially disappear, and the client will be prompted to pay the entire total at checkout. Instead of deleting the service, you have to click on it and change it for the deposit to stay attached. This has caused us problems, especially when it's very busy, we have someone new checking people out, etc. I just feel like the deposit should be attached to the appointment itself, or even the client's profile, and not the service line item.

If the phorest pay machine could have the option to pass the eftpos surcharge onto the clients when making the payment automatically applied.