PhorestGo 2.0

Like a waitlist but for clients wanting an out of stock retail item. When I then go to order there’s a list of clients back orders.

We like to know how much we are going to make in a day. Aura had our numbers (how much we are predicted to make today based on what's on the books) at the top of our schedule so we could see and then make goals based off that number (I can upsell three treatments etc) this is hard to do when I don't know my numbers without mathing every appointment out individually. I don't have time to count out how many appointments and how much each costs! Without this, goal tracking will for sure go out the window.

It would be really helpful to have more control over which staff columns each team member can see on the calendar in Phorest Go. At the moment, the options are for a staff member to see either only their own column or everyone's. I'd love to see a middle option that lets us choose visibility more selectively, for example: by staff group or category (e.g. nail technicians can see all other nail technicians) by selecting individual staff members whose columns are visible We work with self-employed nail technicians who only carry out nail treatments. They need to see each other's appointments to coordinate and cover for one another, but there's no reason for them to see our beauty therapists' columns. More selective visibility would keep the calendar cleaner and easier to use for each team. It was also give better privacy and boundaries between employed and self-employed staff, and suit businesses running separate services or "salons within a salon" under one account If anyone has found a workaround in the meantime, I'd be grateful to hear it.

It would be very helpful if The Phorest app allowed us to text photos back-and-forth on the chat feature to our clients .

When an appt is rescheduled or moved, it would be great if that sent a new confirmation text/email to the guest. Almost every time, the guest will request for a new confirmation message and I have to tell them the system doesn't do that.

Under the appointment notes section for clients in the app, we currently have the option to copy notes, but not to delete them. It would be much more efficient to have a dedicated "Delete" button alongside the "Copy" button. Currently, deleting a note requires navigating back to the appointment, opening the note, clearing the text manually, and tapping "Done." Adding a direct delete feature would greatly improve the workflow. Please consider adding this option in a future update.

I wish we had the ability to make the columns wider on the app, maybe it’s just a me thing but it feels very squished together when there are a handful of stylists working on the same day.

I would love to be able to pull up a report that shows my daily service sales average over the course of a month. I know the Summit Business Center report has it but it's skewed because it's based on 6 hour shifts, not actual working days. I work 8 hour shifts so I have to manually calculate my true daily average. A separate report, maybe under "staff performance", would be helpful.

It would be great if I could move my conversations away from What’s App to the Phorest Go app. I would love to be able to send praises to my staff when they hit certain goals and be able to send updates and news to my staff in the app rather than having to use a public Chanel which I have no control over when they leave.