PhorestGo 2.0

Would be good to be able to tick to not send a regular client a review request as some of them must've filled in so many

Entering a pin this day and age with all phones having facial recognition or fingerprinting is insane. if youre on the app and get a notification from another app PhorestGo throws you right back to having to enter the passcode again.

A pop up (similar to the pop up that Phorest uses to let us know when there are new features) should be available to use to communicate with the entire team. This pop up could be something that managers set up daily or when needed. When the team member reads it there is an acknowledgement tab for them to click and it doesnt pop up again.

For staff to be able to see their clock in and clock out without being able to edit. Currently there is an option for them to see their clock in and clock out but it only comes with the feature of editing. It would be best for them not to do but fair for them at least see how many hours they’re doing. AND an already calculated time of how many hours they’re doing/have done daily at the clock in and out section instead of having to do the extra steps of pulling out the payroll report daily.

This would help greatly in their own personal goal setting. Otherwise I am always having to check/print this report for them.

Hi Team, I’d love to provide some feedback regarding the new Team Goals feature. At the moment, goals based only on total service sales or total retail sales feel quite broad and don’t always reflect the specific business objectives clinics and salons are actively working towards each month. It would be incredibly valuable to have more customisable goal options, such as: Packages or prepaid courses sold Membership sales Gift vouchers sold Upsells/add-ons achieved Specific treatment promotions sold Product category targets Team-based campaign goals For example, if we’re running a promotion on a particular facial or treatment, it would be helpful to set a goal such as: “Team goal: sell 20 Autumn IPL packages this month.” This would make the goals feature far more strategic, motivational, and aligned with real business campaigns rather than only tracking broad revenue categories. It would also help teams stay focused on: promotional priorities treatment conversion client journey progression package uptake retail attachment rates overall clinic growth strategies I believe this would make the feature significantly more useful for clinics wanting to drive targeted growth and team engagement. Thanks so much for continuing to evolve the platform

I wish I could delete chats. There are so many threads that say Stop to getting texts and I have to scroll through them all to view chats that have actual conversations in them.

Team goals and the goals is a great tool. But we are a busy hair salon and I really big on treatment upsells. We need to be able to add service categories e.g. treatment. these need to be able to be tracked separately. As this in the totals is not trackable easily. And management need to been manually checking each day. And it also downgrades the goal when the staff can’t see in the one space. As a standard you should be able to track retail, service’s and treatment’s

This access should be able to be given on an individual basis. Not all service providers should be able to block their books. We are employment based. New hires are not permitted free range of their schedule.