PhorestGo 2.0

You have got to sort out online booking !!! It is crazy that a client is booking family members in and the system then changes the booking to a different family member with the same email. A parent is not going to set up different email accounts for their young children!!! This is then causing client confusion and emails about wrong people being booked in but then you can’t do anything about it as the deposit is paid and it would refund the deposit if you cancel and change to the correct name. Please get this fixed asap. Could linked clients come up with a drop down choice of who they are booking for? And if they are booking two people the second just comes up as person number 2 (but it doesn’t say who it’s linked with). It really needs to be fixed asap.

Pls can you reactivate this feature pls

When taking a deposit for new clients, it doesn't allow them to leave a cash deposit. Also when the client is in house and leaving a deposit, it has us manually enter the card and only on our screen, so it is embarrassing and inconvenient that we have to take clients cards from them behind the desk.

Under stock-products you aren't able to hit the save product button. If I adjusted a quantity and hit the button at the bottom it turns gray, but does nothing.

I make my notes at the top of the page, but the screen always jumps to the bottom. I spend too much time getting the page to stay at the top, where my cursor is.

It feel like it takes a long time for each day to load, it's not immediate like the old app.

This update is far too slow, swiping through the days in advance or behind is difficult. I tried to do a future forecast of a random week in future & it wouldn't allow us.

We have updated, deleted and re-installed this app numerous times but it's still so slow to work! Both salon mobile phone and staff's own phones are extremely slow and basically useless to use when it comes to creating appointments, checking in or out clients or creating notes/trying to look for notes on a clients file through PhorestGo. It's so so bad. Such a let down that diverts all client traffic to our main reception desk for everything.....total opposite of what it's supposed to be built for and so frustrating!

View Client Contact Details is removed form staff logins to prevent them having full access to clients confidential contact information away from the business. To give them any ability to either view their clients consultation forms (Or use the mark up features etc) The View Completed Consulation Forms option needs to be set. Unfortunately by giving them this option to View Consualtions, it allows them to see the full contact details at the top of all the consultation forms. Therefore going around the security setting to not be able to View Contact Information. Please please please can just that section of the form be blocked from view? It's a security, GDPR and confidentiality breach, and I can't understand why it STILL hasn't been fixed by Phorest. Thank you