Reports

A report that other software companies provide that allows us to see when the client last visited and her name (CALL IT MISSING CLIENTS)

It would be very important to us, having a report that shows clients that visited us for a certain date range, but haven't rebooked and have no future bookings. "client retention" report is far too long winded, too complicated to use and it comes up with clients that have future bookings.

I am in need of a very basic report that shows the providers percentages for new clients vs returning guests for the month. Their ability to move up in levels depends on this information.

The new update when you come to deleting past reports is too time consuming Each report needs to be deleted individually- before you could highlight multiple reports at once and then hit delete. Now each report is a 3 step process to delete a report. I do this weekly and could be deleting 50 reports so I have to click 150 times. Its way too time consuming. Plus the old way you could run a report and hit "background" and move on to creating another report. Now you have to wait for the 1st report - again too time consuming

It would be a great help to be able to audit our day. Ie: to be able to see who has canceled and if and where they moved to. Right now we have to know which client was moved in order to audit them to find this information out.

The ability to run a report to see all clients with a treatcard and how many points they have.

Can we get a report that when you run financial totals or sales we can run an account payments report and have it broke down into what deposits were paid into the account and dates and what payments were made using the account as a payment side?