Reports

The calendar pops up with Sunday the first day of the week, and other screens Monday. FIX IT! Consistency. Sunday is the first day of the week. Look it up. How many times do we have to ask? Marc Jazz Hair Studio 613-966-4670

Add client retention % to the Staff Performance Tracker. This seems more vital to us than % rebooked/prebooking. We track retention on a 90 day return from the last visit (if a guest's last visit was August 1, retained would be returning by Nov 1). Would be preferred to see new vs. existing retention but great to see overall retention numbers too, like on the retention report. There is no staff performance report that includes retention.

Allow us to grant access to particular reports/sections to our team as some of the reports are very beneficial for them to be able to generate but we don't want to grant them access to all information on the business

Please can we have a report to show clients who dont rebook .

Having a report that has the staff retail to service percentage and averages to help set goals.

Allow us to filter and sort reports once generated similar to how it works in Excel. This would allow us to drill down information in reports to what we want and avoid trawling through huge reports

The hours on the payroll report are calculated differently then the clocked in and out hours. I have to manually adjust every single one, which totally negates any accuracy of the payroll report, not to mention in order to print for each employee you have to completely start over. Help

Love the idea of the abandoned cart that you will automatically email if the client hasn't gone ahead but would be good if we can see the clients names who have not finished there booking?