Marketing

I changed our logo/ header for our Welcome Email and it has changed our logo across everything. I think it would be great if we could upload separate logos or images for each area. Automated emails, online gift cards etc. I think it would personalize the experience for our guests. I hope I explained this right.

I'm on my knees begging pretty please let us change the message that goes out for consultations. We have clients dismiss it and it contains our salon policies that we rely on their signatures agreeing to for claims. Please, please! <3 <3 <3

Having a more options for background colors and layout designs would help me have a more modern and up-to-date looking email campaign. Adding in these little custom options would really elevate the experience.

A coupon system where a discount coupon can be generated to give % or amount in discount. The discount code can be brought to the salon upon the visit OR be applied directly on client side when an online booking is made. The coupon can be limited by how many times it can be used: Per coupon and/or Per client. Perfect to use for all type of marketing, in newspaper, magazines, social media etc. The statistic system for the discount coupons make it very easy to track what kind of marketing that gives the best ROI.

Set up an instant message tool where salons, managers and staff can communicate efficiently and effectively among each other without taken up a phone line or valuable time! This will allow effective and necessary communication between 1 or more salons and personnel operating from different computers, locations and tablets etc. Have it configured that it notifies a new message has come in with a soft "bing" sound, flashing on the screen and a colour bubble to draw attention. Fast, easy, free, no hassle and information is delivered!

as new phorest member the google reviews are great when the client actually does the second step but that so far has not happened but one time. it should be clear and on the same page so that when a guest goes to review they automatically see they need to psot themselves on google. out of 10 reviews only one saw they needed to do that second step. it should be clearer and one simple step

If wanting to send the same email to all clients across two different sites, there is no way to 'copy' the campaign made over to the other side, meaning you have to start completely from scratch. Which is very time consuming and frustrating!

Ability to send targeted campaigns to people likely to book when we get some late availability in the salon. One tap booking too to take the slot.

When sending videos to clients, it would be great if we could just drop the video directly into the email so it is embedded there and they are not taken of the page and directed to Youtube. This way they don't leave your page.

Currently the reconnect emails cannot be created to represent the salon brand. I'd like to see this being added to Email templates so they can be created in emails but attached to reconnect categories.