Marketing

I've just run an Ad for Mother's Day gift vouchers and the only call to action that is used is "Book Now". My link was to our GV sales page. It would be good when adding a custom link that the call to action can be changed to the appropriate wording. Most other Ads will be for Bookings, but I feel Gift Vouchers is a needed option. But people l might do Ads for their online shop also. "Book Now" would also be inappropriate for these ads.

A coupon system where a discount coupon can be generated to give % or amount in discount. The discount code can be brought to the salon upon the visit OR be applied directly on client side when an online booking is made. The coupon can be limited by how many times it can be used: Per coupon and/or Per client. Perfect to use for all type of marketing, in newspaper, magazines, social media etc. The statistic system for the discount coupons make it very easy to track what kind of marketing that gives the best ROI.

Problem: Salons want to target groups of clients who have done something OR something. For example, target clients who had waxing or nails or a massage. Therapists might be quiet for these particular services so it's a handy way to target services that are 'quiet'. Impact on the customer - how are they solving it today? They either don't bother, use the old editor or use a third party tool. Impact on the customer - why is this painful? The old editor isn't as user friendly as the new one, doesn't have the functionality of the new one, and will be retired. Impact on the customer - how often do they have to do this? At least once a month. What impact might it have on Phorest - how many customers are likely to have this problem? Just one? Only a particular type of customer? All types of clients who use Marketing campaigns in a targeted way. How much of an impact will it have on Phorest metrics? It should increase revenue earned through adoption of Marketing STATUS: ON HOLD

I changed our logo/ header for our Welcome Email and it has changed our logo across everything. I think it would be great if we could upload separate logos or images for each area. Automated emails, online gift cards etc. I think it would personalize the experience for our guests. I hope I explained this right.

In the marketing area there would be a 6 week calendar where we could add in campaigns to be sent across the six weeks including SMS and Email for different types of campaigns, so we can set up our marketing once and not have to worry about it again till 6 weeks later.

Since the upgrade we’ve lost the ability to export a list of opted-in new clients in a selected time frame. I’ve been in touch with support and they have advised that this got cut in the upgrade. Previously I would use this feature weekly to add new clients to MailChimp and to follow up and check that clients had actually booked in and send any additional information they might need for a first visit. There is a report for new clients, but this only lists phone numbers. Please can you add emails to this report and it would solve this issue? Thanks

I would like to make it easy for clients to follow us in Instagram as well as Facebook.

I'm on my knees begging pretty please let us change the message that goes out for consultations. We have clients dismiss it and it contains our salon policies that we rely on their signatures agreeing to for claims. Please, please! <3 <3 <3

At the moment the only options are never, every appt, max once per month, first appt. It would be good to have the option of once per six months or where we can chose per x appointments or x services. Would also be great to have an option when the client is with a new/different staff member