Marketing

as new phorest member the google reviews are great when the client actually does the second step but that so far has not happened but one time. it should be clear and on the same page so that when a guest goes to review they automatically see they need to psot themselves on google. out of 10 reviews only one saw they needed to do that second step. it should be clearer and one simple step

Set up an instant message tool where salons, managers and staff can communicate efficiently and effectively among each other without taken up a phone line or valuable time! This will allow effective and necessary communication between 1 or more salons and personnel operating from different computers, locations and tablets etc. Have it configured that it notifies a new message has come in with a soft "bing" sound, flashing on the screen and a colour bubble to draw attention. Fast, easy, free, no hassle and information is delivered!

A coupon system where a discount coupon can be generated to give % or amount in discount. The discount code can be brought to the salon upon the visit OR be applied directly on client side when an online booking is made. The coupon can be limited by how many times it can be used: Per coupon and/or Per client. Perfect to use for all type of marketing, in newspaper, magazines, social media etc. The statistic system for the discount coupons make it very easy to track what kind of marketing that gives the best ROI.

I'd like to ensure that Treat rewards can only be set to selected team members, like with a special offer. If this happens, the client could then book their own treatpoint treatments in from their account.

Currently the reconnect emails cannot be created to represent the salon brand. I'd like to see this being added to Email templates so they can be created in emails but attached to reconnect categories.

I'd love to be able to specify the time frame for a reminder message to get sent for a patient to book for specific treatments. For example "its been 6 months since your last skin needling session- for best results we want to have this treatment at least every 6 months after your 1st course etc" - whereas other treatments may be every 4 weeks or 3 months. I'd like control over when and who this message is going to- such as those who haven't attended for this particular service in the last 6 months with no future booking for this particular service and able to customize for each particular category or service I provide.

When a client reviews their receipt the link may encourage another booking.

by clicking on a button on the same page. This this will encourage further feedback and builds up extra loyalty and saves us time rather than having to compose a new SMS

If you have a new product or treatment which is about to launch and to create a buzz and accept pre orders for a product or register an interest for a new treatment then clients have the option to response to the email and register there interest so you have a pre-confirmed list before the launch.

It's not currently possible for clients to import their own client lists in Phorest. Example 1: many clients now have a form on their website which collects emails to sign up to newsletters. Example 2: clients also use Mailchimp/other marketing platforms to collect client information that doesn't sync with Phorest. Grönn(21212), for example would like the ability to be able to upload these lists herself to Phorest.