Marketing

They are SO HELPFUL for marketing! Can we please add these?

Is there a way to link direct to Google vs Phorest reviews? I feel like we have hit a wall and clients aren't taking that step to Google as much as they have in the past. I'm seeing my competitors review numbers surpass mine because their systems link direct.

I would love to see a "On a scale of 1-10, how likely are you to refer a friend/family member?" question in the email, and have 10 "buttons" labeled 1-10 that a guest could click to submit their answer. Looking to have a way for guests to click on their answer directly in the email as opposed to having to click on a link and open a new web page. We realize that opening links receive less engagement as email scams are on a high, and guests are more willing to answer surveys if it requires the least amount of effort possible!

we need to be able to clean up our email list so in future emails that are sent we are not charged for undeliverable or clients who simply do not open emails ever. We also need emails to stop being sent if the client opts out of emails and sms. I notice that the emails are still being sent to those who opt out

There really needs to be the ability to market campaigns to clients based on their treatcard points. It would be awesome to sent out basic reminder messages about many points clients have or to target a campaign specifically at clients that have points above a certain threshold. Just basic marketing stuff really.

just a box we can select or, a drop down so you can select after how many appointments you would like to send out a referral request. That way you can build more of a relationship with the guest before you start asking for a refferal

Discount codes to use on all types of transactions - product and services so that discounts given can be trackable and campaign led.

We like to reuse emails from year to year, or month to month, that are topic specific. The system allows you to Edit & Resend, but it forces you to carry the last list of clients with it. Why isn't there a way to wipe the client selection and start fresh? It's a useless function if you're not automatically re-sending to everyone. The way it exists now, I have to rebuild the entire email graphically again in order to change the distribution list.

It would be amazing to have the option to set up an email campaign to be sent 12 weeks after they have had a toxin treatment, with a reminder that they are due. this should be sent to the client only once.