PhorestGo 2.0

Under the option for client chats provide an option for internal staff messaging. Having this option separate from client chats would be gratefully helpful. This would help us eliminate having to use outside source chat rooms in order to communicate to our staff and for staff members to communicate amongst each other it would be amazing to have it all in one place. I think it should be an option next to client chats and not included in client chats as a separate option

it would be amazing if when a client calls, their profile automatically popped up based on caller ID, showing their last services, product history, and Treat Points. This would help us upsell and personalise calls instantly without searching manually. Is this something on your roadmap or possible via integration?

Could we please have a feature added where employees can request time off in Phorest? The employee could request the time and that request would temporarily block their schedule , it would get approved, and then automatically input into their schedule once approved.

When an appt is rescheduled or moved, it would be great if that sent a new confirmation text/email to the guest. Almost every time, the guest will request for a new confirmation message and I have to tell them the system doesn't do that.

When a customer clicks 'Opt out' from marketing communication then this SMS reply is in the same inbox as customer communications. It makes it easy to miss a customer message, particularly immediately after a marketing message when there are a lot of 'Opt out' replies coming back. Need to separate inboxes.

please give a widget like vagaro that shows the daily calendar!!

If staff can request their holiday from their app for you to then accept or decline and when you accept it goes into the calendar and shows up on reports. Honestly trying to remember all staff holidays and report it to payroll is next level admin and I mess it up every year. And show staff their allocation and what they have left to take for the year. Full time vs part time staff.

Phorest Go App - to see the client waiting list the same way as on the desktop version so if someone cancels you can move someone to that appointment slot.

Marketing / Manager Functions to be added to Phorest Go app

I would like to be able to see clients past invoices. We don’t always charge the same price each visit, so a quick check would be helpful.