Cancelled appointments
gathering feedback
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Natalie Rothwell
It would be helpful if we can see cancelled appointments for the client on the Phorest go app in the section where you can choose to see future appointments, past appointments etc, Also a no show section too. This would help us see how much they swap snd chsnge, cancel and no show.
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Farah Khalid Pritchard
Agreed 👍🏽
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Ali Killick
Agree, we need the no show to be visible as a lost of when and how many
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Phorest Master Account
It would be very useful to have a no show button as well as a cancellation button. This way, once 15-30 minutes have passed we can mark it as a no show, charge the cancellation or no show fee, apply the deposit, and then have it shrink or disappear from the books ( but still be reportable). This would allow an opportunity to fill the spot last minute still, (especially for long service times) instead of letting a no show sit there and take up a big chunk of time .
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Ciara Debrunner
It would be great to be notified when a client cancels their appointment that it doesn’t just disappear off the system.
Phorest Product
gathering feedback
Phorest Product
Thanks Sarah - it's a great suggestion and something that we want to expand on as we continue to build out the new app.
Thanks for the feedback,
Rebecca