Back of House / Manager

Would like to hide the $$ amount left on a gift card from the pay screen. Sometimes front desk doesn't know if that gift card is a present/surprise and mentions it to the client

Check in and out time recorded It would be nice to see when the client checks in, and out so it can be used as a coaching tool. Shrinking up the appointment block if less time is needed gives a visual when they over schedule time for services. The visual is a great tool and make utilization more accurate because it shows in real time the working time, instead of a general service block

Products can be saved in the cash register for the same day and appear in the checkout process. But if several customers buy something (or one buys), then only the product that the customer clicked on first buys appears. The other products are therefore omitted during the checkout process and the tagging of several people. This is really prone to errors - please edit the suggestion that no product “disappears”! Kind regards!

We'd love a built-in way to manage retail products that clients want but that are currently out of stock. At the moment, when a client asks for a product we don't have (e.g. a specific moisturiser), we have to track the order outside Phorest. It would be much better if this lived within the system, linked to the client's profile, so everything ties together. Ideally the feature would let us: Log a product request against a client's profile, selecting the product from our existing stock list Record payment status: paid in full, deposit taken, or not yet paid (linked to the sale if paid) Track order status: not yet ordered → ordered from supplier → awaiting delivery → arrived See all outstanding requests in one list, filterable by status Get notified when stock arrives for a product with pending requests, so we can contact the client (and ideally send them an automatic SMS/email) Mark as collected, which removes it from the active list while keeping it in the client's history This would save time, stop requests slipping through the cracks, and make sure clients get their products quickly. It would also give us useful data on which products are regularly out of stock.

We just switched to Phorest and were used to seeing each tax line item. It was helpful if clients has questions on pricing or what exactly the tax was.

When changing a clients services in pay screen. If you delete a service it will: Remove the deposit and Doesn't communicate with the calendar showing up yellow still then requiring to be deleted again in calender

We should be able to Audit any sales transaction, the way we can Audit appointments. That way we can see how it was orignally rang through and by whom and whether it was edited after the fact. This is a security protocol, which should require using a manager pin to access. Thank you.

Can we make appointment deposit transactions modifiable?