Back of House / Manager

I would like to request that the CRM is updated so that if a till does not balance at cash-up, the staff member is required to enter a note before they can complete or close the cash-up. At present, I have found instances where the till has not balanced, but no explanation or note has been recorded, which has meant I was unaware of the issue at the time. This creates a significant risk, as discrepancies can go unnoticed unless I manually review every single cash-up. Making it mandatory to leave a note when a till does not balance would allow us to easily identify which cash-ups require further review, particularly in cases where staff may have forgotten to notify me directly. This would save considerable time and help ensure any issues are flagged immediately.

As a manager, I would love to get a notification whenever the cashup is completed and is not balanced. I check cashups at the end of every week but sometimes that is too late to find and fix mistakes. An email or PhorestGo notification just letting me know the till was closed with an imbalance would be very helpful.

It would be great to require the cash drawer to be counted and documented when starting/opening up in the beginning of the day. I love that the cash up has the cash counter for the end of the day; but I would love to have that option for opening up.

This system is the absolute worst for changing things. From changing the name on who sold something to the appointment itself. Please fix this- it is the worst thing about this system and should be a reason no one uses it.

PLEASE come up with a way to run a quick staff Tips report for the day. I just counted TEN KEY CLICKS I had to do to get a staff tips report for yesterday. 10!!! Please make it easier for users. Use one of the FUNCTION keys to program a quick report. It shouldn't be that difficult for you to program it. PLEEEEEASE!!!! Marc Jazz Hair Studio 613-966-4670

with previous software there has been a page that holds all tips & our staff can select all or a certain amount they would like to take out each day (or at any given time). Having this option would be beneficial in having less steps to take for the staff to receive their tips & for front desk to have to keep track of.

Please allow the Cash Counter figures to be saved against that Cash Up Session. This is to help calculate the appropriate float denominations needed for the next day. The Manager can look at this Cash Counter and know what else needs to be added to the till float.

I recommend to have cash drawer open button. When I close the drawer and need to open it right away, I have to go many steps before hitting cash drawer open button inside the Manager tab.

please update a much faster way to tip out stylists without opening reports and having to petty cash it after.

it would be great if we can do a count up opening and an option to count upon change of shifts