Desktop Purchase Screen

I really like the Credit Membership feature, but there's one limitation that creates frustration for both clients and salons. Currently, if a client has a Credit Membership balance available, it must be used at checkout. There isn't an option to leave the balance untouched if the client wants to save it for a future service. For example, a client may come in every month for a haircut but intentionally wants to save their accumulated Credit Membership funds toward a larger service like permanent makeup (PMU), hair extensions, or a color transformation. Right now, the system automatically applies the available balance, making it impossible for the client to save their credits for a future appointment. Suggested Enhancement: Allow salons or clients to choose whether to: Apply the Credit Membership balance to the current transaction, or Save the balance for a future appointment. This could be implemented as: A simple "Apply Credit Membership Balance" toggle at checkout. A client preference that allows them to opt out of automatic credit application. A prompt during checkout asking whether the available balance should be used or saved. Benefits: Gives clients more control over how they use their membership funds. Allows clients to intentionally save for premium services or larger purchases. Creates a better membership experience without changing how Credit Memberships work. Reduces frustration for front desk staff who currently can't honor a client's request to save their balance. Encourages long-term retention by making memberships more flexible and valuable. This would be a small but meaningful improvement that would benefit both salons and clients while making the Credit Membership feature much more versatile.

We are using the membership model in our salons. We have had an issue in one of our salons where a client is a member in one salon but sometimes visits another for other treatments. Our problem is that when they visit the salon they where they arent a paying member it automatically takes the discount that they get with the membership off of that treatment. Can we make it so the discounts are only applied in the salons where that client is a member?

We are unable to select other options of payments for our current members - as long as they have credit on their account, they can only pay by this. We are having to process certain purchases under walk-in at the moment to please our clients, but this is not ideal as we are unable to then follow up product history. Please, can you make payment on membership credit optional as our clients would prefer to use their credit towards treatments and pay for their products seperately.

It would be great if we could create our own custom prompts during payment. ei To remind staff to ask clients about memberships, specials etc.

We like to include custom perks for our VIP members. For example they get 3 for 2 on products. However, as they already get 10% off products and cannot have both, they can choose to opt for the 3 for 2 instead. This is not possible to apply another discount easily under their account as the 10% is automatic and cannot be changed. Also, we would like to gift them £10 off sometimes as a 'Thank You' gift however we can not apply any other discount. So apart from adding credit manually, is there another way round this?