Online Booking / App

This feature will really help improve jobs of salon owners that don't have a receptionist. Sometime clients prefer to call and enquire about services over the phone first. In order to secure the appointment I would love to send them just a link to secure the appointment with a deposit

Can we have a way to cancel 1 service of a multi-service online booking, so that we carry the deposit from the cancelled service on to the other booked service, rather than refunding that part of the deposit as this takes a week to get back to the client. They'd rather it was just kept as part of the deposit on that booking.

Hi, I am raising an issue with the special offers setup. We have got a special offers with multiple services and we are left frustrated as it does not give the customers booking this online the option to book with a certain stylist or see the prices of different stylists.

We've had multiple clients get an appointment confirmation for an online appointment they made but then the appointments were deleted by Phorest or "Unknown User" because of an error with the booking without notifying the guest or us. Most recent experience we had a guest who made 2 bookings a minute apart from each other, but because the paid appointment was made at 8:53, and the incomplete booking made at 8:54, the system took the status of the most recent booking, cancelling those appointments. The guest came in for the services that were "confirmed" via auto response but not on our appointment book and the service provider was booked with another guest.

It would be great if we could have the option to allocate discount codes for certain services only. For example, with our current software, we can allocate a discount code to specific products/services only.

With Christmas approaching it would be great to be able to turn off online booking for December but keep it open to appointments now. We need to ensure we get all our regulars booked in before allowing any new clients to book!

Clients are not able to buy a series online. They are having to constantly call to buy over the phone. Most of the time Phorest will then flag to charge for being "Too high"

Hi there, I'm wondering if it would be possible to adapt the VAT element of courses. We are currently running an offer on our laser courses and want to make it available to purchase online for clients. When clients purchase the course of sessions (e.g 6/8 sessions) paying the full balance of the sessions that we are also required to pay VAT on all the sessions upfront as opposed to VAT being taken over a 6-8 month period as sessions have been used. This is a lot of VAT to pay to revenue on work that has not been completed yet. It has also occurred where clients do not want to continue with sessions and we have paid VAT to revenue on the remaining sessions that will now not be completed. Is there a possible solution to this?

people that try to book online are having to click back all the way to the year they were born, however we want booking to be simple, a suggestion is maybe a drop down bar where they can choose the year instead of having to click back to the day they were born (an example is when theyre born in 1952 they will have to click back around 70 times just to find their year)

Im trying to create packages for online booking that include the colour and a hair cut. Our system is making the client book an additional service after the package. (like a second hair cut) how can a client book a package only?