This is honestly such a basic item, I can't believe it hasn't been closed out.

The Video Consultation email template carries the joining link/instruction, so the ability to add customised steps/instructions/message relating the platform, or a customised link to reach a chat would be very useful.

The ability to add customised text would also enable feature to be more universal in its usage on various platforms, as Salons would not have to rely on re-defined static links per. Hairdresser.