Show reviews in client file
in progress
W
Weekly Report Email DefaultLastName
When I go to a client file I like to see and know everything about that client. For example if a client has left a review I wold like it to be seen in their client file without having to go through marketing and reviews. If this was actioned it would mean if someone calls to make an appointment with us our staff can say " I can see you left a review Iast month - thank you" or let's say they have left a bad review or weren't happy I can say "I see you left a review and weren't happy with X and we would like to work with you and resolve that on your next visit".
Basically we would prefer a whole client picture not part of it. Rebecca
R
Rowena Yeager
Excellent to hear! Thank you. 🙏
Phorest Product
in progress
We are currently working on a reviews tab for the client card
Phorest Product
planned
Hi folks,
We are looking at building this in the near future. We will update here again once work begins.
Seán
Phorest Product
under review
e
eyefulbeautysalon@gmail.com
!!
D
Danielle Rutz
Bumping! This would be so helpful for client satisfaction or researching why a particular client may have not returned. If we had a section in the client profile just like service history, purchase history, and gift cards, I'd think review history was certainly possible.
Phorest Product
Merged in a post:
I would like to be able to see which customers reviews us already while I'm booking them and also be able to print all the reviews.
Marta Zaczkowska
K
Katy Savior
I totally agree! This information would provide a bigger picture of the client’s like/dislikes and previous experiences with us. I currently send our therapists reviews and I have considered pasting these to the client card, but it would be a lengthy process.
M
Maxine .
Great idea