You can now save a client-specific price and duration for any service — and it'll apply automatically every time that client is booked, including through Online Booking.
This is great for those long-standing clients on agreed rates, anyone who always needs a little extra time, or situations where the price or duration varies depending on the staff member.
Here's how it works:
You can set a custom price or duration in three places — directly in the appointment editor, from a client's profile under Custom services, or from the service editor itself. When setting one up, you can choose whether it applies to a specific staff member or the whole team.
Once saved, the custom settings kick in automatically for any new appointments going forward. If an appointment is rescheduled, the custom price or duration will update too. You'll also see a small indicator in the appointment editor so it's always clear when custom settings are in play.
Where to find your custom settings
:A full list of any custom prices or durations for a client lives in their profile under Custom services. You can also see which clients have custom settings for a particular service in the Clients tab of the service editor.
See our full help article here.