When a client repurchases a product, the sale is currently recorded under whoever processes it that day. In our clinic, each therapist manages their own clients’ homecare, so we have to go back every week and manually reassign these sales. Otherwise commission and reporting aren’t accurate.

Could you add a setting that lets businesses choose whether repeat product sales go automatically to the therapist who originally sold that product to the client, or to the staff member processing the sale? Being able to override this at checkout would be ideal too.

This would save us time every week and cut down on errors. I’m sure other clinics would find it useful as well.