Not have Gift Card Balance Pop Up on Pay Screen | Back of House / Manager

Not have Gift Card Balance Pop Up on Pay Screen

Ashlee Smith

Would like to hide the $$ amount left on a gift card from the pay screen. Sometimes front desk doesn't know if that gift card is a present/surprise and mentions it to the client

October 13, 2026

Christine Carlton

Agree to a point, it is good to know if a balance is there; however, if a client purchases a gift card for someone and they do not have the recipient's name, it will land in their gift card balance, ~ Which can also cause confusion. Maybe have a valid-on date and a purchased-as-gift icon? The remaining balance on a used gift card popping up at checkout would be helpful!

Arthur-Alexander Morrell

I agree. GC balance should pop up.

Holly Walters

But then we would have to leave the pay screen to go to the GC screen to check the balance.