No-Show Button Should Always Be Available
J
Juliana Duarte
Why does the “No-Show” button not appear consistently? It is very rare for me to see this option available on my screen.
This is extremely frustrating because when a client does not show up, I need to be able to mark the appointment as a No-Show immediately and easily. Having the option appear only sometimes makes the process confusing and inconvenient.
Could you please make the No-Show button consistently visible and available whenever an appointment is eligible to be marked as a no-show? This should be a standard option that we can access without having to wait for it to randomly appear.
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Amber Pendergrass
They told me that it only shows up if you captured the client's card through an online deposit or payment link. If you keyed it in manually or stored it when they paid, it won't show up. It makes no sense to me, I would love to see this added as well.
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Lilly singleton
We found this too; however, we found a workaround by making the appointment all grey (dragging it up past the red line/time line); the no-show button appears - just a workaround for you for the meantime :)
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Juliana Duarte
Lilly Singleton, thank you. I will try this.