I’d like to request two changes to the disclaimer settings:
  1. Increase the character limit
The disclaimer is currently capped at 600 characters, which is nowhere near enough for what we need to communicate. Between cancellation and no-show terms, deposit and refund policies, and treatment-specific information, we can’t fit everything in. As a result, we either cut important details or have to direct clients elsewhere, which isn’t ideal when this is the point where they’re agreeing to our terms. A much higher limit, or ideally no fixed limit, would make a real difference.
  1. Separate disclaimers for payment links and the online store
At the moment, payment links use the same disclaimer as our online store. These are used in different situations and often need different terms. For example, a payment link might be for a deposit, a course of treatments, or a balance payment, and those don’t always match the terms for products or vouchers bought through the store. Being able to set each disclaimer independently would give us the flexibility we need.
Thank you