Utilization
under review
R
Ronald Lucia
we cannot use the staff utilization reports as the are since we cannot remove all no professional people from the calculation. we have many support and management people that show as available but no bookings. this dramatically skews any calculations.
we need the ability to monitor utilization for bookable people only.
R
Rowena Yeager
Is this is the works? We really need this.
Phorest Product
under review
Mike Messenger
Echo this ❤️
S
Sara .
I totally agree with this. We have a gel removal column where our salon coordinators removed gels. It is not always busy so would like to have the option to exclude this in utilisation like you can exclude self employed.
S
Simon (Düsseldorf) Li
Be aware as for know the utilization report will also count in the no shows as workload, because it simply counts the used slots in the calendar.
It needs a precise diagram of how the time was utilized and the no show percentage aswell.
Or even an option to pick certain staff and services and services categories aswell.
In its current state it’s just a rough estimate and completely broken for controlling purposes