Stop Sending "New Feedback" Emails, start sending "What We Did With Your Feedback" Emails.
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V_David Dallaire
Every week getting an email with "here's what someone else had to say about something on Phorest you may or may not use yourself" is not very interesting. But getting an email with "Here are the feedback items we've closed/resolved/made updates base on your feedback" would be a LOT more interesting, because this space always feels like a Black Hole where everyone puts their 2 cents in and then we are lucky if we ever anything about it ever again.
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Betty Thomas
I see your point, but I also rely on Phorest's comments of Under Review, etc. The new feedback emails are great, too. Gives me opportunity to learn and vote. Its the number of votes that get attention.
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Heather Stafford
I can see where you are coming from with this, but because of the emails I have found a few things I had not previously seen. I'd really like emails regarding status on things I commented on, upvoted, or requested.