Every week getting an email with "here's what someone else had to say about something on Phorest you may or may not use yourself" is not very interesting. But getting an email with "Here are the feedback items we've closed/resolved/made updates base on your feedback" would be a LOT more interesting, because this space always feels like a Black Hole where everyone puts their 2 cents in and then we are lucky if we ever anything about it ever again.