Payment Link - Don’t make us input email
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Charley Drew
When sending a payment link by SMS it’s time consuming having to take the clients email over the phone to allow us to send the link, this shouldn’t be needed and the client should be able to enter the email themselves once they’ve clicked the link
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Receptionist / Riley Brock
Great idea! Hope this gains transaction for the best customer experience!
Have the client add in their own *email (mandatory) as part of the payment link process on their end. Asking for an email over the phone can be as tedious as trying to hear the correct numbers and details of getting a credit card number over the phone. Seems like a simple switch of obligations. Much easier/ convenient customer experience/ flow. Thank you!
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Glennys Shouldice
I completely agree with this. Having to stop and collect a client’s email address just to send them a payment link by SMS makes the whole process unnecessarily time-consuming.
If we’re sending the link to their phone, they should simply be able to click it and enter their own email address as part of the payment process. It would be much quicker for both the salon and the client and would make payment links far easier to Use.