Not losing Chargebacks
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Sam
Even when people book online and consent to the terms and cancellation policy we never win a chargeback from the credit card company. The evidence isn’t good enough. Phorest needs a better system so we can actually have successful cancellation policies without clients calling the credit card companies and screwing us over when they CONSENT to the policies
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Alex Heavens
Is this an American thing? I've never noticed deposits being cancelled by the card companies, where do you see this?
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Sara Madigan
This and accept a credit card only not debit for deposit. So many clients using revolut and not putting money on their card so we can’t charge them