Turn Off Staff Notifications on Phorest go
A
Amy Church
Can there be an option for staff NOT to receive notifications. I don't want some of my staff to receive these alerts as they move the appointments when they get notifications. I understand that this can be beneficial to some, but not to all. Can it be implemented under the access tab, instead of the staff opting in themselves on their phone.
M
Marva Cooksey
You can limit what each employee can do. My can not move appointments and other things
M
Marva Cooksey
Not sure why you stated self employed. I own my spa and everyone is my employee.
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Amy Church
Marva Cooksey it wasn’t aimed at you specifically, and I don’t mind them getting notifications that their client has arrived. But it’s when they get a notification when they’re at home to say someone has made a booking, they then go in and change it or move it. Same with the reviews. If you did have self employed stylists that would be fine, but as for running a business with employees we need to be the ones in control?
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Amy Church
I like to manage the reviews myself, some staff members don’t take bad reviews well. I don’t think they should get a notification especially if it’s outside of working hours.
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Marva Cooksey
I prefer the notifications. My staff needs to come to the front desk and meet and greet their client
A
Amy Church
Marva Cooksey I’m fine with them getting notifications about clients arriving. It’s when clients cancel their appointments and they get a notification, or when they receive a review. It’s fine for “self employed” salons, but I employ all my staff, so need control of these things, not them.
J
Jan Pham
Agree
P
Phorest Master Account
yes, absolutely. We have had several talks with Phorest about this very thing. We actually lost a few staff. members over this very thing already.