Staff performance customization
gathering feedback
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Phorest Master Account
It would be nice to be able to customize the categories and goals instead of a one size fits all. Like be able to select what fields we want staff members to see and track. Also, it would be nice if there was a competition function, kinda like goals. It would be great if we could set a salon team goal and then they could track their individual progress against the goal or maybe have a competition trackers where they could see how others are faring too. Say we have a retail sales competition, it would be great for the. To see standings of their peers.
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Phorest Master Account
the more time goes on, the more apparent it becomes that we need more customized controls. I don't want my staff to be able to have full access to past or current numbers. We share that during 1:1's, but on the app I want them to be able to see where they are for the day, week, and month, but that's all. They don't need to sit at home and obsess and see service totals for the year or last year. That just leads to " I made how much and only made X" thoughts. Also, I would like them to only see their commission totals not the total service sales. It would also be nice for them to have a breakdown of services so they can track add ons and such. There is so much that can be done with this feature, but as it stands, I refuse to even turn it on because I know it will cause issues. It might be fine as is for smaller teams, but it's too much unfiltered info for large teams.
Melissa Vredenburg
Would love the option to customize stylist goals per stylist category or individual stylist!
Phorest Product
gathering feedback
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Jereme Bokitch
I would like my team to be able to Track RTS or service dollars per hour worked. more customization would be great
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Gary Hudson
I could track my numbers in the older version of Phorest. With 2.0 I can’t. I want this part back. How?
Phorest Product
Thanks Christina. More customisation for Goals and Team Competitions are a great idea. We'll let you know when we have something worth testing out!