Pride flag update unacceptable
L
Lorna Cork
I do not appreciate having any political or ideoloical symbol being forced on my home screen. Totally unacceptable.
Phorest Product
Hi Lorna,
Thanks for your message. I thought it would be good to share some background on this. We have a lot of LGBT team members here in Phorest, and every year during Pride we run a special splash screen on Phorest for a few weeks, as we know that there are also many LGBT people in the hair and beauty industry. We extended it to update the app icon too on people's phones. We have been doing this since 2015 and it is now a tradition in the company.
At the end of June once Pride has finished the icon and splash screen will revert.
Rebecca
M
Maria Blaich-Ripley
Subject: Request for Account Credit in Response to Temporary Icon Update
Dear Rebecca
I hope this message finds you well. I’m writing as a salon partner who has appreciated many aspects of the Phorest platform over the last year . I recently noticed that the PhorestGo app icon was changed without any prior notice or opt-in option. While I understand the company’s intention may have been to show seasonal support, the change has caused significant discomfort for me personally and does not align with the values or branding of our salon.
After speaking with a supervisor, I was informed the icon would revert back in July, but unfortunately, the current visual presence on my phone screen is distressing enough that I’m considering pausing my use of the platform this month. Because this was an unrequested visual change to a product I pay for monthly, I’m kindly requesting that my account be credited for the month of June.
Please understand this request is not made in hostility, but rather from a desire to honor our brand’s visual and cultural integrity while continuing our partnership with Phorest in good faith.
I appreciate your time and consideration, and I look forward to your response.
Warmly,
Maria Ripley
Owner, Salt Hair Lounge
A
Ashleigh Gavitt
Phorest Product the issue is you also have a lot of straight people that use this platform, where is there support being shown for that? Or the American Flag for July, etc. your choosing to show support in one area but not all. Thats a little absurd. -Ashleigh
C
Carla .
Absurd isn’t it !
A
Ashleigh Gavitt
I have an issue that there are no other monthly celebrations but there is a change for pride month. I find this highly offensive & inappropriate & extremely unprofessional, if we’re gonna celebrate lets celebrate everyone.