Pop up notes
gathering feedback
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Taylor Green
It’s so hard to get front desk to look at notes and often times appt notes get overlooked. A pop up alert / ‼️ where stylist can add short note ( such as book extra 15 mins extra long hair or any other vital info that needs to be relayed and can be added by stylist through the app. )
Incase they aren’t present when front desk books appt.
Even a pop up that comes up if their is anything extra important when you check in client on computer such as allergies/ pro noun/ if client is in time constraint.
Some may think it’s excessive but as a stylist dealing with so many people it’s hard to remove every little thing and when it pops up I find it more helpful cause your forced to see it rather than actively check the notes cause sometimes you forget and between appt notes and client notes I never remember where I put info / and if you don’t date the note no one knows when it was written 🙃
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Lian Ashburne
Yes! This would be a wonderful feature. Our previous booking software had this, and it was incredibly helpful for highlighting our need-to-knows at a glance.
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Stephanie Parrish
I find this to be true as well esp if its a larger salon, its a lot to ask during busy times. it should just be visible
Autopilot
Merged in a post:
appointment notes
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Kayla Nelson
Notification for each stylist when a client books with them and leaves a note. Sometimes you don't notice the note till day of and this defeats the purpose of the note.
Phorest Product
updated the status to
gathering feedback
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Andrea x
Phorest Product just wondering if there's any update on this. Without notes popping up we're missing out on key information before appointments. It is not very realistic to have to use numerous touchpoints to get to client notes on each and every client as you check them in to see if there is a note on their account.
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Cindy Cohen
I don't understand why pop ups were removed with the last big update, it is really making the front desk job hard to navigate. It is a feature we used all day long and to not have it is causing a lot of problems and unnecessary mistakes, and making it especially hard to train new staff. It's impossible to read the note section when you're busy. PLEASE BRING BACK POP UPS!
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Jessica Kleine
THIS!! Would be SO helpful. So bummed they don't have this feature. It was a HUGE help in previous booking systems
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Terri Horch
Pop ups on Check-In are Critical for us... as are Booking Pop ups!! There is information that the front desk needs to read and unless there is a Pop Up that they actually have to Close Out Of and are forced to read - important messages and information is being missed. Please CREATE BOOKING ALERTS... and BRING BACK CHECK IN ALERTS!
Phorest Product
Merged in a post:
Pop up note
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Lisa Corrigan
Would love if a Note could pop up when the clients card is open or they book in, example, mary paid for this appointment as a surprise, do not charge , example, hasn’t showed up for last 2 appointments, take deposit
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Rose Baker
We would like the option to have the prompt or pop=up not only when a client checks in but any time the client card is accessed or when booking an appointment for critical notes. (We sometimes flag a client that must leave a deposit because of frequent no shows, etc.
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Kristen Peckich
Agreed
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