Cancellation button on side of computer screen.
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Heidie Janzen
I love being able to see who has cancelled and why in reports and in a client card. However, it would be even more helpful if there was a button you could click on on the side of the screen that would show you who cancelled and when. Then you can reclick the button and they would disappear. Also, when you’ve clicked this button on the side of the screen, the appts would show up and you could then click on that appt to see if they’ve rescheduled or why they cancelled. We had this feature in our last booking system and we really used it a lot. Definitely something we are missing.
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Stephanie Parrish
I also believe it helps us keep better track of our books. This would allow us the ability to reach out to clents before the week mark, and make it easier to see if theyve just scheduled with someone else for convenience. To see your book at the beginning of the week full and then see a cancelation mid week unless you knew who was there theres no way to see who canceled. You can only audit when appointment is booked and you click on their name. Very confusing.
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Stefan Haderlein
That sounds good!
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Michael Schell
This would be great as we don’t allow our stylists access to creating reports and it is hard to see who canceled. They just see an empty spot.