Force the clients to use the reschedule option correctly instead to initiate a new booking.
C
Charlie Varkonyi
Many of our clients not using the reschedule option, instead simply do a new booking and we are loosing the original slot, systems should bring an option to each salon to decide if any clients has an existing booking that client can not initiate a new booking with the same service within a certain time period. My suggestion to give option to the salons and let them decide what is their own rebooking policy: example 3 days / 7 days / 10 days ???? With this solution we could reduce the duplicate bookings / we could reduce the frequency of not shows and we could force properly the client to use the reschedule feature correctly.