Disable Therapist Request Option
T
Thea .
I would like to enquire whether it is possible to remove the therapist selection option from our online booking system. Our goal is for clients to choose their treatment and preferred appointment time, while the therapist is assigned automatically based on availability. We would like to prevent clients from selecting or requesting a specific therapist during the online booking process.
A
Alisha Brooks
or at least have it as a secondary option. Give them all the times available with every staff member and then maybe at the bottom have an option where it says "looking for a team member?" and then they can go from there to the selected schedule. I often find people are requesting team members but they have actually never seen them before and when we ask them about it they actually don't care who they see..