book for multiple people online booking
complete
T
Talia
if online booking will allow you to book multiple appointments for multiple people and not all be under one persons name. A client was booking her daughters on the app but they were all booked under her name. Without having to log off and making new account for her daughters
Autopilot
Merged in a post:
Booking multiple guests/services
M
Melissa Eppinger
clients complaining, this is really difficult to navigate. Makes you add more people but for same service. Should be user friendly to book yourself and a guest, select services for each and gather info for the guest
Phorest Product
updated the status to
complete
Hi,
Thank you for your feedback around booking for more than one person online. We are pleased to announce we have made some improvements on our new Online Booking platform to cater for these types of bookings.
To create a group booking, clients can select the services they want to book, click the "+" group button , add guests, and then choose which services to allocate to which people (see attached example).
Full details can be found here: https://support.phorest.com/hc/en-us/articles/360017375900-How-do-I-make-a-group-booking-for-multiple-people#online
Thank you again for your patience and feedback!
Ben
Product Manager @ Phorest
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Phorest Product
Merged in a post:
Book multiple client
A
Alison - Primary Correspondence Contact
It would be good if a client was able to book an appointment for eg. a family member under that members name instead of booking under their name then having to change it when a different person arrives for the appointment. We get this a lot with mothers and daughters, husbands and wives it would also mean that the correct person gets a consultation form and reminder
Phorest Product
Merged in a post:
Parent have the ability to book child
S
Siobhan McCaffrey
Cole's Melissa has suggested we allow parents to add their children to their online booking to easily book them in, the linked clients creates a mess.
Jessica Dugan
Please work on this!! It’s 2024
Betty Thomas
I assume you are referring to online booking? Because that is an issue for us as well. Each family member needs their own login currently, but people don't want to deal with that so they will book under the logged in name even if the appointment is meant for another family member.
N
Natalie Grider
Why don’t you just put the correct persons name in the first time?
G
Ginnie Stinger
This is the #1 problem we get asked about. Clients booking multiple children can't even book the same service twice under the same name. Clients do not want to have to create separate online accounts and login and log out of accounts just to make multiple appointments. Out of any software update this would probably be the most helpful one.
R
Rachel Eskin
7 years later and no progress on this. Seems like a simple request to have the information for all guests booking as a group.
Sonja Lorscheidt
Yes, group booking and probably using linked client cards for this is on our backlog to be tackled but I'm afraid it's not in 2022.
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