Add on service - add a person
complete
S
SANDI (NOT TAKING NEW CLIENTS) .
Hi,
I went to book an appointment at a spa near by that also uses Phorest. I booked a massage but found it was impossible for me to add on a facial. My clientele has complained of this also. I went to my website to play around to see if I could figure it out and no luck. Even in appointment history, there’s no option for additional services to add. Seems like a lot of lost revenue. I also get complaints that clients can’t add on their kids or others which leads them to calling the salon or texting to add them as back to back appoinments or same time appoinments.
Phorest Product
updated the status to
complete
Hello everyone,
Thank you all for your feedback.
The Add-Ons feature is now available to everyone, in your Phorest system.
With Add-Ons you can let clients personalize their booking by adding enhancements, such as a conditioning treatment or a lip mask. The add-on services are optional extras linked to a main (primary) service.
Add-on Services can also be set to zero minutes if needed, so they don’t add any extra time to the appointment.
They’re designed to improve the booking experience and help you increase client spend per visit.
For more details, please refer to the help article below.
Have a great day.
Carolina
Product Designer @ Phorest
Add-Ons Help Article — https://support.phorest.com/hc/en-us/articles/34677418988050-How-do-I-create-Add-On-services-and-how-do-they-work
Phorest Product
Merged in a post:
Add on service
S
SANDI (NOT TAKING NEW CLIENTS) .
Hi,
My clients often comment that they can’t add on multiple services including and making group appointments. The spa I visit uses Phorest and I recently experienced the same thing. Even when you go into appointment history, there’s no option to add on a service and or a person. I want to also add that I did this on my phone not my desktop just in case that plays a role. I think there’s a lot of lost revenue here.
K
Katrina Roitburd
Definetly confusing for multiple family memebers to book online needs to be fixed