Set up an Instant Message tool incorporated in the software | Voters

Set up an Instant Message tool incorporated in the software

Ashling

Set up an instant message tool where salons, managers and staff can communicate efficiently and effectively among each other without taken up a phone line or valuable time! This will allow effective and necessary communication between 1 or more salons and personnel operating from different computers, locations and tablets etc. Have it configured that it notifies a new message has come in with a soft "bing" sound, flashing on the screen and a colour bubble to draw attention. Fast, easy, free, no hassle and information is delivered!

Camila Marcondes

will be handy if phorest open an interaction with WhatsApp. Nowdays is the best and our main source of contact with customers, confirmation and bookings!

Phorest Product Team

Hi folks,
It looks like there might be some crossed wires with this idea, originally when this idea was submitted it was about setting up an instant message system so that staff and management could chat and send each other messages and reminders about things going on or to be done in the salon.
Reading through the comments I can see that there’s also some ideas around two way communication with your clients or the ability to set reminders for staff in the appointment screen. I’ve created these as two separate ideas so that we can track them better we’ll keep an eye on them separately.
Please vote and comment on these if this is what you wanted from this ticket:
Two way communications with clients : phorest.uservoice.com/forums/10715-software..
Staff reminders : phorest.uservoice.com/forums/10715-software..
For this idea, which is around an instant message tool for staff, this isn’t something that Phorest are looking to build and the reason is that to be honest there are so many amazing free tools out there already that do this really well. At Phorest we’re trying to focus on areas that grow your business and give your clients amazing experiences and with that in mind we think we can give you a lot more help if we work on things like digital consultation forms and new marketing tools to get your clients back in. So that’s what we’re going to do!
To get you set up with these free chat tools we’ve written up a blog post so you can get started straight away : phorest.com/blog/improve-internal-salon-com..
We’d love to hear your feedback, keep these ideas coming! This month we’re starting development on two of the top UserVoice ideas, consultation forms and selecting staff members for packages and offers. The ideas you give us here are great and continue to keep us going in the right direction.
Finally, for anyone who has voted on this idea you will now get your votes back. Use them wisely :-) 
Thanks,
Patrick

Isabelle Purcell

This would be brilliant

Simone DefaultLastName

I agree would be great then they wouldn't spend so much time on the phone

sophistikates

Like the old winpop up on a pc

Matthew Jonathan

I think been charged for text messages is crazy.
I know this is a way phorest can make more, but honestly all the salon software companies in North America have free reliable text messaging built in.
Come on phorest! It's like going to a great hotel and been charged for wifi. Who charges for wifi these days?!  I think this would really be a game changer, I was so close at not joining, if it weren't for your brilliant software and Team!!! 
I do know this puts off a lot of potential salons from joining.

Bal Gill

This is a must, iMessage is free, massive amount of people got apple and WhatsApp is now used by everyone I know. Pls Phorest !!!! Do this

management

Other software are now offering this and makes them a lot more appealing as text costs are the only downfall.

Matthew Jonathan

We use Slack, works well.

Matthewjonathan Com

Slack is great, we use this in our team.

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