Marketing to clients without future appointments
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Jenny Wan
I would use the marketing feature so much more if I were there was an available filter to exclude clients who already have future appointments. When sending out promos to fill last minute appointments, I don’t want to attract bookings at a discounted or promo rate from clients who already have appointments and happy to pay full price!!!!
This filter I believe was available in the old editor and previous software providers and I feel is so important to have to be able to fill white space effectively.
Autopilot
Merged in a post:
Target clients who have not rebooked / no future appointment
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Jess Fisher
It would be extremely helpful to have a marketing filter for clients who do not have a future appointment booked.
For example, I want to follow up with new clients from the previous month who have not booked their second visit. Currently I can filter by visit history or upcoming visits, but I cannot simply create an audience of:
Visited during X timeframe + has no future appointment
This would make retention campaigns much easier and prevent us from sending rebooking messages to clients who are already booked.
Ideally, this could be available as a marketing filter and/or an automated first-to-second visit retention campaign.
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Natalie Schepis
This is vital
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Emma Hart
Amen!! Been asking for this function for years!