Google Review
C
Christine Singh
Review system needs to be better aligned with Google as only 15% of my reviews are making to google. Phorest was sold to me in a way that made the Google reviews appear seamless but it is not.
Autopilot
Merged in a post:
Google reviews
A
Amy Kelly
In the Online Reputation, Where you can Auto Boost Reviews, I wish we had the ability to edit what the button says they clients see when reviewing.
I feel like my clients might be confused and sadly after they leave a 5 star on Phorest, they aren't pushing that button to push the review onto Google.
it's great that I can edit the message they receive, but I wish I could edit the words that on on that button to see if it gets pushed more often so we can get all these wonderful reviews onto Google. Given what I am paying to upgrade to have this feature, I'm disappointed with how few of our many reviews are being pushed to Google.
H
Hannah Allison
Agree