Do not prompt Google Reviews unless 4 stars or more - bring this back
M
Myranda Umpherville
Bring back the option to only prompt a Google review if it is 4 stars or more. Most clients who are unhappy are taken care of as soon as we see the Phorest rating. I dont want to encourage bad Google reviews when we can handle it internally :)
S
Shanda Wright
Definitely agree
U
Urbantexture
Yeah, I agree
R
Ryan Hoch
Urbantexture because Google released updated info on how their algorithms work and doing it the old way (called gating) can hurt your google ranking. Basically they want organic reviews. I listened to a podcast about it that also said Google can tell if the reviews were made on site, and that is also held against us.
J
Jo Moulton
Ryan Hoch yes I have been told the same thing. This is no longer allowed by Google and you could get locked out of your google account and have your reviews suspended.