Support chat design feature
D
Daniel Spektor
Support chat improvement suggestion.
The point is that text entries in the chat are automatically saved as a draft. It currently happens that the automatic logout in Phorest takes effect while someone is still writing a message or needs to do something else in between. If the message is neither finished nor sent at this time, the entire input is lost and must then be completely rewritten.
In my opinion, an automatic design feature would significantly improve the user experience and avoid unnecessary frustration.